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Shane Stoltz

Overview Reviews (48)

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Shane Stoltz

Sales Manager

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.7

48 Reviews

Overview Reviews (48)

4.7

48 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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48 Reviews of Shane Stoltz

August 14, 2026

Dealership Rating

Employee Rating

I travelled a long way to purchase a vehicle and was pleased to find out the vehicle was everything it was advertised to be. Chase was honest and upfront, not overbearing or pushy. Dealership was clean pleased to find out the vehicle was everything it was advertised to be. Chase was honest and upfront, not overbearing or pushy. Dealership was clean and comfortable and everyone I spoke with was very professional and courteous and knowledgeable. Very enjoyable experience More

by d_persons

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Chase Kruse, Chad Breuer

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July 25, 2026

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Employee Rating

Friendly and easy to deal with. Took the time to show all of the features. Took the time to show all of the features. More

by sueschultz

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Chad Breuer , Brandon Dennis

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Aug 03, 2026 -

Ed Morse Ford responded

Thanks for sharing how things turned out, Sue! We are glad to hear that you found our team at Ed Morse Ford Muscatine friendly and helpful in showcasing the vehicle features. We appreciate your support and hope to see you again soon! Sincerely, The Ed Morse Ford Lincoln Team

May 28, 2026

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Employee Rating

Easy to work with and answered all of my questions. Loaded all the functions on my phone for me and explained them while loading. Loaded all the functions on my phone for me and explained them while loading. More

by Richard L Hipple

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chase Kruse, Logan Morgan, Laken Bohling, Chad Breuer, Kemper Carle, Pamala Hovendon

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May 14, 2026

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Employee Rating

When i tried to cancel my extended warranty it to two months to actually do it countless phone calls to have it done. Never returning phone calls without calling dealer first months to actually do it countless phone calls to have it done. Never returning phone calls without calling dealer first More

by Harley19651960

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Laken Bohling , Alex armstrong

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May 23, 2026 -

Ed Morse Ford responded

Thank you for your feedback, Harley. We understand your perspective regarding the extended warranty cancellation process and the follow-up needed to get it completed. At Ed Morse Ford, we aim to ensure customer requests are handled in a clear, organized, and timely manner so customers are not left waiting for updates or confirmation. Please contact us directly so we can take a closer look at your experience and review the timeline of your request. We are committed to strengthening follow-through and efficiency in handling customer service and warranty-related requests. Sincerely, The Ed Morse Ford Lincoln Team

Jun 02, 2026 -

Harley19651960 responded

Well it took two months for alex to actually cancel it after I wanted it cancelled and many calls to speak to a manager and no one would respond to me no apology no trying to make things right. I think if you really cared to right it you would reach out to me because i no no manager will return my call

May 06, 2026

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Employee Rating

needs immpprovement on selling vehicle in safety. order from the community that buys from thrrm order from the community that buys from thrrm More

by baseballcather4925

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Chase Kruse, Logan Morgan, Laken Bohling, Chad Breuer, Kemper Carle, Pamala Hovendon

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May 23, 2026 -

Ed Morse Ford responded

Thank you for sharing your feedback. We understand your concerns regarding the expectations around vehicle safety during the sales process. At Ed Morse Ford, we aim to provide accurate and responsible guidance so customers can make confident and informed decisions when purchasing a vehicle. Please don’t hesitate to contact us if you’d like to talk about your experience further. We are committed to improving how safety-related concerns and customer confidence are supported throughout the sales process. Sincerely, The Ed Morse Ford Lincoln Team

May 01, 2026

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Employee Rating

Fair trade no pressure knowledge of product friendly staff would recommend this dealership to others staff would recommend this dealership to others More

by Ljsalek

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chad Breuer , Joshua Guerrero

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May 23, 2026 -

Ed Morse Ford responded

Thank you for your kind words, LJ! We truly appreciate your positive feedback about our knowledgeable staff and no-pressure approach at Ed Morse Ford Muscatine. Your recommendation means a lot to us, and we look forward to serving you again in the future. Please feel free to share your experience with others! Sincerely, The Ed Morse Ford Lincoln Team

April 30, 2026

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Employee Rating

They were so nice and helpful with what I wanted such a great group of people Brandon was so nice and will to work with me great group of people Brandon was so nice and will to work with me More

by lokistorm187

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chase Kruse, Grace Grems, Emily Armstrong, Logan Morgan, Laken Bohling, Chad Breuer, Jordan Giese, Kemper Carle, Pamala Hovendon

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May 23, 2026 -

Ed Morse Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team at Ed Morse Ford Muscatine. It’s fantastic to know that Brandon was helpful and accommodating during your visit. We appreciate your kind words and hope to see you again soon! Sincerely, The Ed Morse Ford Lincoln Team

January 29, 2026

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Employee Rating

Car buying experience was very pleasant. Chase and Alex were great. Very knowledgeable and professional. Will definitely recommend Ed Morse Ford Chase and Alex were great. Very knowledgeable and professional. Will definitely recommend Ed Morse Ford More

by jdbaird89

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chase Kruse , Alex Armstrong

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January 27, 2026

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Employee Rating

Great overall experience. Made it super easy - well worth the drive. I’ll spread the word for all that I know. Made it super easy - well worth the drive. I’ll spread the word for all that I know. More

by jeroldjaeger1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chase Kruse, Chad Breuer

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November 19, 2025

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Employee Rating

Great experience for the whole experience not sure why I need to do fifteen word minimum. My sales person was Dylan Welsch not sure why he isn’t on the list and I want to give him the credit for a good expe need to do fifteen word minimum. My sales person was Dylan Welsch not sure why he isn’t on the list and I want to give him the credit for a good experience More

by jayne.hullinger

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Logan Irwin, Dylan Welsch

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