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Ed Morse Ford

Muscatine, IA

4.2
309 Reviews
75 YEARS OF AUTOMOTIVE EXCELLENCE "Dealer of The Year" ~ Automotive News "Quality Dealer" ~ Time Magazine "Cadillac Dealer of the Year" ~ (multiple recipient) "Cadillac Certified Elite Service Dealer" ~ (multiple years) "Honda President's Award" ~ (multiple recipient) "Mazda President's Council" ~ (multiple recipient) "Toyota Chairman's Council" ~ (multiple recipient) "Jack Smith Leadership Award" ~ General Motors (multiple recipient) "National Dealer of the Year" ~ DealerRater "Consumer Satisfaction Award" ~ DealerRater (multiple recipient) "Top Rated Dealer" ~ CarGurus & CARFAX (multiple recipient) "South Florida's Top Workplaces" ~ Sun-Sentinel & Workplace Dynamics
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3205 US-61

Muscatine, IA

52761

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Showing 310 reviews

August 25, 2022

Tech lied about rotating my tires, this isn't the first time this has happened either. I don't know if I'll ever do business with them again, I'm tired of this shady xxxx More

by Steve N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Guy in service dept.
August 20, 2022

Friendly competent service nice they washed car . Waiting area clean and quiet with tv and snacks More

by farmgrandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
August 17, 2022

Rob Wittmer is excellent! ANd so is the entire service dept for that fact! I have been coming to Kriegers (Morse) for years. Excellent service! Kudo's to Todd Reinsager and More

by TCSUMMITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Krieger, Todd Reinsager
August 11, 2022

Lack of communication in the service department. Had warranty work done to replace a flex plate.. The transmission had to be removed. After having this done we are now hearing a thumping noise on ri More

by TWOSTU
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service department advisors and tech Ridge Ness
August 10, 2022

Alex is a great salesman, and goes above and beyond to make sure the customer is satisfied. I’ve bought multiple vehicles from him, and will continue to do so!! More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Kriegers, Mark Krieger, Jim Campbell, John Bickford, Todd Reinsager, Alex Armstrong, Mitchel Magee, Brandon Herlein
August 10, 2022

The salesman Alex Armstrong took exceptional care of us. He took the time to explain everything. More

by mike10963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Armstrong, Brandon Herlein
August 02, 2022

This was much better than last time. Last week I had an oil change and the windshield washer was passed over. I had to make a second trip, but it is fixed now. More

by merleihne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
August 01, 2022

My entire experience with Ed Morse was excellent. My first contact with my salesman, Bill Bedenbender, was professional and to the point throughout the sales process and picking up the F150. I wou More

by DENNIS.SHULL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Bedenbender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Stoltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

Everything went smooth there was more to diagnosis then found of start of service but tech went out of his way to fix problem and did it in timely fashion the lady in service kept me informed of everything More

by bcarl55
Recommend Dealer
Yes
Employees Worked With
Don't know here name but works in service
July 22, 2022

John Bickford is the primary reason we have purchased from this dealership for approx. 30 years or more. He is a pleasure to work with, both from on a professional and personal level. The overall purch More

by skelnhofer56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bickford
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