Ed Morse Ford- Service Center

Emily responded well to calls and communication was adequate. My biggest concern was the lack of knowledge when we asked further questions. adequate. My biggest concern was the lack of knowledge when we asked further questions. More

$3,200 for 14 hours of labor is ridiculous. $230 per hour. Doctors don’t make that much. Yo should be ashamed. $230 per hour. Doctors don’t make that much. Yo should be ashamed. More

Emily was very polite and thorough She did a great job of reviewing the services needed and following up. Very professional of reviewing the services needed and following up. Very professional More

I had an oil change and they looked at a seat belt sensor. Oil change is always just fine. The seat belt sensor was looked at and Emily was able to get it filed under a recall which was a giant reli sensor. Oil change is always just fine. The seat belt sensor was looked at and Emily was able to get it filed under a recall which was a giant relief. Ed Morse customer service as a whole is getting better. For a while I was dissatisfied with it but it's getting better in regards to communication and customer follow-up. The complimentary car wash is a plus! More

Pleasant service was received. ..Emily dealt with my complaint of having a disgnostic paper with me after telling me they would charge 129 to do a diagnostic scan anyway...I appreci ..Emily dealt with my complaint of having a disgnostic paper with me after telling me they would charge 129 to do a diagnostic scan anyway...I appreciated the car wash also More

Can't believe I was charged 200. 00 to install mudflaps on the new truck we just bought there and I paid for mudflaps thru Fords app and 200.00 to install them 00 to install mudflaps on the new truck we just bought there and I paid for mudflaps thru Fords app and 200.00 to install them More

Emily went above and beyond in taking care my needs and question I had about my service. question I had about my service. More

Appointment was on time, Friendly greeting. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. Work completed as promised. They offered to wash my car. No issues, overall, a good experience. I waited for the car. new lounge was nice and clean. More

Oil change and tire rotation completed quickly as I waited. Staff friendly and attentive. No complaints. waited. Staff friendly and attentive. No complaints. More

The service team did a great job. Work completed as promised. Nice work team, thx Work completed as promised. Nice work team, thx More