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Ed Morse Ford- Service Center

Muscatine, IA

4.0
229 Reviews

229 Reviews of Ed Morse Ford- Service Center

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December 18, 2024

Very polite and courteous. They call for scheduling in case I forget. i’ve been using this site for more than 10 years More

by JOLEEBART1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Routine service was scheduled easily, done well and the pick-up was seamless. All good. More

by Muskie Hondaguy 007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Emily along with everyone else, the service tech that worked on our vehicle, another tech that advised, and the parts guy, all were outstanding. More

by RJFEE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2024

It was very easy to schedule the service, the work was done promptly, and communication was good More

by DAYOAK1G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2024

Got me right in scheduling on line was easy. Emily did a great job running things by me for approval. More

by timstacey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Very caring, receptive to feedback. Kind drivers who provide transportation when vehicle is being repaired. Vehicle fixed promptly. More

by ELIDAPERALES888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler was very caring, understanding and knowledgeable.
October 27, 2024

I had my oil changed and tires rotated. I was disappointed that there was no online scheduling, as well as no online discounts on their website. I never got a sticker showing my next oil ch More

by phelps.dg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
3.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Guthrie
October 26, 2024

Service scheduling has been farmed out to unknowledgeable staff that doesn't have access to accurate information to appropriately schedule an appointment. 4 telephone calls. 16 minutes of being on hold. A re More

by tulupcontracting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grace Grems
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

No matter what the situation every department at Ed Morse pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy sho More

by TIFFNEY_HAMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Kruse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Irwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2024

I was disappointed with the dirt left on my floor mats and inside door panel. More

by 88MLICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Grems
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Guthrie
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