229 Reviews of Ed Morse Ford- Service Center
Very polite and courteous. They call for scheduling in case I forget. i’ve been using this site for more than 10 years They call for scheduling in case I forget. i’ve been using this site for more than 10 years More
Routine service was scheduled easily, done well and the pick-up was seamless. All good. pick-up was seamless. All good. More
Emily along with everyone else, the service tech that worked on our vehicle, another tech that advised, and the parts guy, all were outstanding. worked on our vehicle, another tech that advised, and the parts guy, all were outstanding. More
It was very easy to schedule the service, the work was done promptly, and communication was good done promptly, and communication was good More
Got me right in scheduling on line was easy. Emily did a great job running things by me for approval. Emily did a great job running things by me for approval. More
Very caring, receptive to feedback. Kind drivers who provide transportation when vehicle is being repaired. Vehicle fixed promptly. Kind drivers who provide transportation when vehicle is being repaired. Vehicle fixed promptly. More
I had my oil changed and tires rotated. I was disappointed that there was no online scheduling, as well as no online discounts on their website. I never got a sticker showing my next oil ch I was disappointed that there was no online scheduling, as well as no online discounts on their website. I never got a sticker showing my next oil change, and my hood area was covered in greasy palm prints. All that being said, they did provide me with the normal oil change tire rotation discount, and did the oil change relatively quickly. More
Service scheduling has been farmed out to unknowledgeable staff that doesn't have access to accurate information to appropriately schedule an appointment. 4 telephone calls. 16 minutes of being on hold. A re staff that doesn't have access to accurate information to appropriately schedule an appointment. 4 telephone calls. 16 minutes of being on hold. A request for a call back that went un-responded to and not being able to contact the person AT the service desk. Vehicle still has 2 warranted service issues that have yet to be resolved. More
No matter what the situation every department at Ed Morse pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy sho pays attention to the needs of the customer. I have now purchased 2 vechiles from them and had great results, service is great and so is the bosy shop. Everyone is kind and the level of communication is excellent! More
I was disappointed with the dirt left on my floor mats and inside door panel. and inside door panel. More