Ed Morse Ford- Service Center

All went well at the dealership customer service was very good. Wait time was as expected good. Wait time was as expected More

"We are extremely dissatisfied with our experience at this dealership. They have kept our refund check, failed to return our license plates, and have not responded to our calls. After purchasing a $125,0 this dealership. They have kept our refund check, failed to return our license plates, and have not responded to our calls. After purchasing a $125,000 vehicle, we've faced nothing but issues. Our salesperson, Shane, stopped communicating as soon as problems arose. We will definitely not be using Ed Morse for any future purchases. More

Enjoyed working with Bill Bedenbender. He had good people skills and was very helpful with connecting the blue tooth phone system. He had good people skills and was very helpful with connecting the blue tooth phone system. More

Fantastic experience! The Employees were very friendly and the service was done expeditiously. Thank you The Employees were very friendly and the service was done expeditiously. Thank you More

Kept informed on the progress of my service call. Very friendly. Location works well for me. Very friendly. Location works well for me. More

Convenient location and great service. Car was done timely and serviced well. Thank you, again. Car was done timely and serviced well. Thank you, again. More

The only reason I didn't give 5 stars is because they forgot to reset the oil life, so soon after returning home I got the message that the oil needed to be changed. Other than that, I was very pleased forgot to reset the oil life, so soon after returning home I got the message that the oil needed to be changed. Other than that, I was very pleased with the entire service experience. More

Grace moved things along and got my car returned promptly due to an unpredicted situation. due to an unpredicted situation. More

Grace was helpful and efficient. Car was done on time and very clean. Everyone was polite. Car was done on time and very clean. Everyone was polite. More

Diagnosed my issue with my truck wrong the first time so I made another appointment. Got the truck in for that appointment and called the next day to find out it hadn’t been looked at yet. When they final I made another appointment. Got the truck in for that appointment and called the next day to find out it hadn’t been looked at yet. When they finally looked at it, they told me all struts were bad but I wanted them to rotate my tires anyway and I told them I’ll be there in an hour, they said it would be done……it wasn’t when I arrived so the tires did not get rotated. I did not believe that the struts were the cause of my issue so I took it somewhere else. After having my truck for a half hour this other place contacted me and said it was just out of alignment and everything on my truck is very solid. They re-aligned it and it’s like driving a new truck! I will never ever go back to Ed Morse! Good thing I didn’t spend over 2 grand to replace my struts through them! More