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Ed Napleton Acura

Elmhurst, IL

4.7
759 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 759 reviews

November 17, 2021

Darrell Wilson was amazing! He did everything he could to make things work for us. Everyone was great, they gave my kids food when they got squirrels and it kept them calm throughout the whole process. This More

by ami-rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Nov 20, 2021 -

Ed Napleton Acura responded

Thank you so much for sharing your recent experience with us, Ami-rodriguez! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Regards, Julissa Varela Customer Relations Manager Ed Napleton's Acura/KIA 630 782 9300 x2339 Julissa.varela@napleton.com

November 12, 2021

Unprofessional and Lied Too: Was told told car was available, make an appointment for later that day, car was gone when I showed up. Even signed up for text message updates. More

by melrosebaseball14
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Holley
Nov 13, 2021 -

Ed Napleton Acura responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you are willing to give us another chance, please contact us at (630) 941-4300 so we can understand your situation better in order to try and turn your experience around. Thank you, Ed Napleton Acura

November 06, 2021

Great dealership. Came for oil change and left with the brand new car. Salesperson Vlad made the car buying process really easy. Thanks More

by Joe Kimberland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlad
Nov 07, 2021 -

Ed Napleton Acura responded

Hi Joe, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2021

New to Acura, Wade made the visit very happy and easy, now I love my car, will come back when lease is due More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Ed Napleton Acura responded

Hi , we're glad to hear you found Wade to be so informative and helpful. We hope to be of service to you again in the future. Best wishes, Ed Napleton Acura

October 30, 2021

Good service! Wade you are the best!You help me a lot!I had a great day and amazing experience! More

by Jc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Ed Napleton Acura responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! We appreciate you choosing Chicago-land's #1 Acura Dealership!

October 23, 2021

Alex K and Connor were extremely helpful with the purchase of our new car. They made the car buying experience a pleasant one. More

by Vp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Karadimas
Oct 25, 2021 -

Ed Napleton Acura responded

Hi. Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again! We appreciate you choosing Chicago-land's #1 Acura Dealership!

October 13, 2021

I did get a response about the car I wanted, but the email he sent from came back no such person, he included his phone number so I called and got no answer, I texted that number go no answer, I got ano More

by knight2491
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Oct 14, 2021 -

Ed Napleton Acura responded

Knight2491, thank you for bringing this matter to our attention. We strive for 100% satisfaction, and we regret to find out that this was not the case. We are sorry that car You show interest in has been sold. Please reach out at (630) 941-4300 and we will do our best to make this better. We hope to hear from you soon. Regards, Marta Nilles Costumer Relation Manager Ed Napleton Acura/ Kia 630-782-9300 ext.2358 marta.nilles@napleton.com

September 29, 2021

My first acura, love my mdx, wade did a good job, get us a good price More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Ed Napleton Acura responded

Hi Jen, congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We appreciate you choosing Chicago-land's #1 Acura Dealership!

September 28, 2021

2nd Acura from here, Wade is very knowledgeable, gave me a deal I can’t say no to it More

by Chrisrose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2021 -

Ed Napleton Acura responded

Congratulations on your new car! It is great to hear our Staff, Wade was knowledgeable and pleasant to work with. We hope to see you again! We appreciate you choosing Chicago-land's #1 Acura Dealership!

September 27, 2021

Again, great experience with Wade, 4th lease from here, very nice people to work with More

by Woodward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2021 -

Ed Napleton Acura responded

Hi, we're glad to hear you found Wade to be so informative and helpful. We appreciate you choosing Chicago-land's #1 Acura Dealership!

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