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Ed Napleton Acura

Elmhurst, IL

3.8
788 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive. If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles. Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont. Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
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745 West Lake Street

Elmhurst, IL

60126

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Showing 788 reviews

March 07, 2020

I had the best experience at Ed Napleton when I purchased my 2020 Acura RDX. The salesman Willy was great to work with. I asked for a white RDX and he found one that fit my budget nicely. I’m very pleased wi More

by Mywhitegeese
Recommend Dealer
Yes
Employees Worked With
Willy Wu
Mar 10, 2020 -

Ed Napleton Acura responded

We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 06, 2020

Such a horrible experience I purchased an Acura RDX with 3k miles that was certified. There are deep scratches in the glass. Several calls were not returned by sales managers More

by cseep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager Matt & Rich. Original purchase:Oscar, Liang Wad Quin
February 19, 2020

The sales person mentioned the vehicle had 2 keys prior to sale but after all the paperwork was done, said the vehicle has only 1 key More

by PK
Recommend Dealer
No
Employees Worked With
Oscar Nunez
February 13, 2020

Fantastic sells service Went into the purchase a pre-owned Nissan Armada and my sells man Wilson Quinones was absolutely wonderful from start to finish. He was very knowledge More

by cletis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Ed Napleton Acura responded

Hello, thank you so much for letting us know how we did. We're so pleased to hear our sales team could provide you with such a great car shopping experience. If you need anything else, we're always happy to assist. Enjoy your new car!

February 03, 2020

Excellent Customer Experience Being from Menomonee Falls, Wisconsin, we had the absolute best experience with Ed Napleton Acura in Elmhurst, IL in getting a 2020 TLX A-Spec for our More

by Mays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Donchoavramov, Connor Klein
Feb 06, 2020 -

Ed Napleton Acura responded

Mays, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! We appreciate you choosing Chicago-land's #1 Acura Dealership! Safe travels!

February 01, 2020

Switched from McGrath Acura in Westmont The staff we dealt with, Dan and Wade, and eventually Connor, were beyond anything I have ever experienced at an Acura dealership. They really struck More

by paulb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liang Wad Quin, Connor Klein
Feb 05, 2020 -

Ed Napleton Acura responded

We're glad to hear our Staff took such great care of you, Paul! Thank you for taking the time to write such a wonderful review and leave great comments about some of the members on our team! We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. We hope we can continue to be of service to you in the future! Take care!

January 31, 2020

Great Experience I had a great experience talking to the Sales at Ed Napleton Acura. Wade was able to answer all my concerns and questions concisely and patiently. T More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wad, Liang Wad Quin
Feb 06, 2020 -

Ed Napleton Acura responded

Cathy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

January 31, 2020

Thank you so much for taking care of me. I love my new Thank you so much for taking care of me. I love my new car Thank you for making me feel welcomed I will recommend this dealership More

by Ninac
Recommend Dealer
Yes
Employees Worked With
Kristen Montijo
Feb 06, 2020 -

Ed Napleton Acura responded

Hi, congrats on your new car! If you have any additional questions about your new vehicle, we will be more than happy to assist you! We appreciate you choosing Chicago-land's #1 Acura Dealership! Safe travels!

January 31, 2020

Thank you Wilson for helping me find ways to help improve my Acura. He knew of the model well and his team helped me evaluate what I can do to see what was going on thanks you guys More

by William
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Ed Napleton Acura responded

William, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!

January 31, 2020

Nice Acura’s! I love both new and used models. I definitely got lots of help from staff members and they were very nice and helpful on helping me find the right car for me . More

by Maybelle blair
Recommend Dealer
Yes
Employees Worked With
Wilson Quinones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Ed Napleton Acura responded

We're glad to hear that everything was completed to your satisfaction, Maybelle! Please let us know if there is ever anything else we can assist you with. We hope you continue to choose us for all your automotive needs! Take care!

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