Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Napleton Acura
Elmhurst, IL
827 Reviews
Ed Napleton Acura is proud to serve Chicago region with quality Acura vehicles. With models like the TL, ZDX, TSX, TSX Sport Wagon, RDX, MDX and RL, we have something for every taste and need. Come visit us at 745 W. Lake Street, Elmhurst to see our vehicles and take one for a test drive.
If you're looking for a used car in greater Chicago, we can assist you there as well. Visit our inventory page to see our large collection of pre-owned vehicles.
Ed Napleton Acura is not just your greater Chicago Acura dealership, we also provide a full line of services dedicated to our Illinois customers. From Acura car repairs performed by expert mechanics, to OEM Acura auto parts, to car loans near Chicago, Ed Napleton Acura is the smart choice for your automotive needs. We are proud to serve Schaumburg, Elmhurst, Naperville and Westmont.
Come in and say hi! We're located at 745 W. Lake Street, Elmhurst or you can give us a call.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 827 reviews
January 31, 2020
It was nice working with Wilson in looking into Acura’s that would be enough room especially with kids. I’m happy with his help and responding to needs. that would be enough room especially with kids. I’m happy with his help and responding to needs. More
by Chrismtz35
Employees Worked With
January 31, 2020
Nice experience I was looking into getting my daughter her first car and we have been looking into this KIA she has been wanting for a while now. Thankfully we live c I was looking into getting my daughter her first car and we have been looking into this KIA she has been wanting for a while now. Thankfully we live close by the dealership and got her her nice new car. I appreciate the well service we were given, thanks y’all . More
by Chris
Employees Worked With
Kyle Gonzalez
January 30, 2020
Such an awesome experience! Thank you formy new Acura Such an awesome experience! Thank you for my new Acura and making my car buying process so easy. Highly recommend seeing Wilson at Acura of Elmhurst. Such an awesome experience! Thank you for my new Acura and making my car buying process so easy. Highly recommend seeing Wilson at Acura of Elmhurst. More
by marrongary
January 16, 2020
Rich, Harris and Eldin were a great help with our purchase. They truly made our experience amazing! My husband and I appreciate all that they did for us. purchase. They truly made our experience amazing! My husband and I appreciate all that they did for us. More
by Samantha Sosa
Employees Worked With
Rich, Harris Eldin, Liang Wad Quin
January 14, 2020
Very Friendly Andre Sr was an extremely friendly and pleasant salesman. I knew I was in for a good experience from the beginning of my visit to buy my '16 Hyundai S Andre Sr was an extremely friendly and pleasant salesman. I knew I was in for a good experience from the beginning of my visit to buy my '16 Hyundai Sonata Hybrid from the get-go because of how quickly we got along. I would highly recommend going through Andre Sr if you're looking to buy a car at Napleton. More
by ATZamirowski
Employees Worked With
Andre Sr
January 06, 2020
This dealership has the best customer service. They never disappoint me every time I bring my car in. I met with Diego Carrillo the last time I brought my car in. One of the tires kept losing pressure. He ha disappoint me every time I bring my car in. I met with Diego Carrillo the last time I brought my car in. One of the tires kept losing pressure. He had it checked and pulled out a 1” nail! He had the tire plugged free of charge! I was back out on the road within half an hour. I was very pleased with their service, and I enjoyed their complimentary coffee very much. Thank you, NapletonAcura. More
by carandbar
Employees Worked With
Diego Carrillo
December 29, 2019
Great Experience Andre Jr was great to work with. He made sure I was taken care of and got me the vehicle I wanted. Thanks so much! Andre Jr was great to work with. He made sure I was taken care of and got me the vehicle I wanted. Thanks so much! More
by Maurice Hubbard
Employees Worked With
Cris in finance was great he has great customer service skills.
December 24, 2019
I went in to drive a 2019 Kia Sorento slightly used with 230 miles for $18,495 plus fees etc so I figured the price would be in the $22k range but it was for $26k. I asked how could this be and they added a 230 miles for $18,495 plus fees etc so I figured the price would be in the $22k range but it was for $26k. I asked how could this be and they added a $1,400 certified fee in which I never agreed too and a $1,395 Napleton Experience fee in which they told me is not negotiable even though I don’t see anything about this online. Rest assured, I wouldn’t recommend this place to anyone. I was able to get the vehicle at a reasonable price after fighting back but a customer shouldn’t have to go through all the hazel. I still want to know more about this Napleton Experience package which is mandatory. I think that’s a joke to force your customers into buying. More
by Patkraus3
Employees Worked With
Firas Syrani, Connor Klein
