Ed Napleton Acura

Horrible sales experience Went to trade in my Acura MDX for newer MDX. Had the terrible experience. Beaware of internet specialist Eric B, Sales Kristen, Manager Connor, Financ Went to trade in my Acura MDX for newer MDX. Had the terrible experience. Beaware of internet specialist Eric B, Sales Kristen, Manager Connor, Finance guy Jesse. These are all crooks! More

Recall service taken care of quick and they washed my car I had several recalls on my Kia and the service department toke care of them quickly. There was one where they did not have the needed part so they se I had several recalls on my Kia and the service department toke care of them quickly. There was one where they did not have the needed part so they sent me a postcard to let me know when it was in. More

Ask for Wilson!!! Very pleased with our experience. We went to look at a specific car, and decided it wasn’t what we wanted. Wilson pulled around different cars for us, Very pleased with our experience. We went to look at a specific car, and decided it wasn’t what we wanted. Wilson pulled around different cars for us, encouraged us to test drive, and after many hours of shopping we finally found a good fit. We’re very happy with our car, appreciate the customer service and feel we got a good value. More

Regular maintenance Was notified via email of my car’s regular maintenance time. Stopped in one day while I was there for free car wash and was able to get an appointment Was notified via email of my car’s regular maintenance time. Stopped in one day while I was there for free car wash and was able to get an appointment the next morning. Quick service, done while I waited. More

Anazing Made it possible for me to purchase a car with a good price. Worked well with me. I would go back for anything. Thank you!!!! Made it possible for me to purchase a car with a good price. Worked well with me. I would go back for anything. Thank you!!!! More

Looking to buy a new car The salesman help me a lot in understanding the process and the vehicles he was very pleasant and patient from beginning to end I’m very pleased. The salesman help me a lot in understanding the process and the vehicles he was very pleasant and patient from beginning to end I’m very pleased. More

Another good experience I always have a good experience when I visit Napleton for service on my car. They are friendly, courteous and respectful of my schedule. I would recom I always have a good experience when I visit Napleton for service on my car. They are friendly, courteous and respectful of my schedule. I would recommend them to my friends and family. More

A dealership power outage was overcome by manual payment. When a starter was installed a dealership power outage hampered credit card payment, but a manual arrangement was made so that I could drive home. When a starter was installed a dealership power outage hampered credit card payment, but a manual arrangement was made so that I could drive home. More

Early oil change This is my 2nd Service visit(both oil changes). They were able to get me in on short notice. They also uncovered that my alignment was off due to pot This is my 2nd Service visit(both oil changes). They were able to get me in on short notice. They also uncovered that my alignment was off due to pot holes, so they corrected and I was amazed at the detail report and explanation of the issue. My car was cleaned inside & out like it was brand new.. More

worked with me to service the car in a timely manner. The manager approved a discount for this service as it was over $1500, which was very helpful to me. I was provided with shuttle service to get a rid The manager approved a discount for this service as it was over $1500, which was very helpful to me. I was provided with shuttle service to get a ride back home and back to KIA to pickup my car, which was extremely helpful as the work on my car took most of the day. More