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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,877 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,877 reviews

November 03, 2020

Clint was a great salesman. He worked with me to get the car that I love!! I came not knowing if I wanted a new car, and I left with a new car. More

by Crystaldonez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Forth
Nov 06, 2020 -

Ed Napleton Honda St. Peters responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

November 01, 2020

My husband and I went to purchase a vehicle for my mom the advertised price for the vehicle was $5400. We were paying cash for the vehicle when we spoke with our the sales manager or perhaps he was the fi More

by Regina
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Destiny
Nov 06, 2020 -

Ed Napleton Honda St. Peters responded

We appreciate your honest feedback about your recent visit. We take our clients' comments seriously and would appreciate the chance to discuss your experience in more detail. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (314) 486-9292 and we will do our best to make this better.

October 29, 2020

Jared provided great quality customer service from the initial encounter and throughout the duration of the experience. I do appreciate the time he took with showing the entirety of the vehicle without my More

by Marlon C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared H.
Nov 06, 2020 -

Ed Napleton Honda St. Peters responded

Thank you so much for sharing your recent experience with us, Marlon! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 27, 2020

Clint did a great job at explaining pros and cons and he work for me on price. I'm extremely happy with working with him More

by alex.schmitt52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint
Oct 29, 2020 -

Ed Napleton Honda St. Peters responded

We're glad to hear our Staff took such great care of you, Alex! We hope we can continue to be of service to you down the road!

October 27, 2020

My first lot purchase was a real experience and I will never forget ..great customer service..Napleton Honda in St.Peters got me together for real More

by b1rdsfly81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Swisher
Oct 29, 2020 -

Ed Napleton Honda St. Peters responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

October 23, 2020

Excellent service Ihave a great time with salesperson his name is Tristan Ries. From the beginning Until I got my Honda CR. Tristan also ride to bank to get my cashier check thanks Tristan see you soon More

by chieap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Lyman, Jaron Fisher
Oct 26, 2020 -

Ed Napleton Honda St. Peters responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

Oct 26, 2020 -

chieap responded

See you Tristan next year!!!

October 22, 2020

I highly recommend Brandon Mers as the salesman. He is very helpful . He is Very reliable . He looks for the best of the best that is perfect for your family. More

by Brittany Briley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mers
Oct 26, 2020 -

Ed Napleton Honda St. Peters responded

We're glad to hear our Staff took such great care of you, Brittany! We hope we can continue to be of service to you down the road!

October 22, 2020

This is the second car we bought from Ed Napleton Honda! They are absolutely fantastic! Tristan, our salesman, was excellent and gave us amazing, attentive service! Had a great interaction with Alex, one More

by SpartanMan23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristan Ries
Oct 26, 2020 -

Ed Napleton Honda St. Peters responded

Spartanman23, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 20, 2020

BUY ELSEWHAERE. BAIT AND SWTICH! Terrible Sales Process. Slow! I came in with my daughter to look at and drive a specific car. We decided we wanted the car that the internet said had a "Final Price" of $ More

by wfburnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KIM SWISHER
Oct 26, 2020 -

Ed Napleton Honda St. Peters responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We want to understand what exactly happened, so when you get the chance, please contact us at (314) 486-9292.

October 18, 2020

Avery was absolutely awesome to work with! He was so friendly, knowledgeable and rolled with all the questions we had for him. I never felt pressured by him and felt that he was as transparent as he cou More

by kallee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Bond
Oct 26, 2020 -

Ed Napleton Honda St. Peters responded

Congratulations on your new car. It is great to hear our Staff was knowledgeable and pleasant to work with. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ed Napleton Honda in St Peters! We hope to see you again!

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