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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,880 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,880 reviews

September 26, 2019

Awesome Aaron is awesome and helpful. Will always use Napleton Honda services. Aaron makes it easy and fun. Very informative and great waiting room with big s More

by daviande18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts, Dave Anderson
Sep 26, 2019 -

Ed Napleton Honda St. Peters responded

HI, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Aaron was so helpful and informative! We hope you continue to choose us for all your automotive needs! Take care!

September 26, 2019

Saved my Vacation Leaving on vacation tomorrow morning and quickly decided to duck into Ed Napleton Honda to see if they could help me remove the console drawer in my More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiny and Jada in Service
Oct 03, 2019 -

Ed Napleton Honda St. Peters responded

It is great to hear that we were able to get you back on the road and off to your vacation so quickly! Tiny and Jada will be very happy to hear about your kind words and high star rating! Thank you again for choosing Ed Napleton Honda in St Peters and we hope to see you again!

September 23, 2019

great Experience My service experience was relaxing and not overly extended .. The waiting area was relaxing and clean... Aaron the service rep was very knowledgeable More

by Elcole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts, Aaron Roberts
Sep 25, 2019 -

Ed Napleton Honda St. Peters responded

Here at Ed Napleton Honda in St Peters, we understand your time is valuable. Thank you for letting us know how your service experience was. We hope to see you again!

September 21, 2019

Awesome, Friendly and Never give up. I cant say enough about the Honda team. I went in thinking it could never happen but Randy wouldnt give up. Kyle kept me realistic about car vs pmt. More

by Linda A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Moore,Nick Henry, Randy Lyman
Sep 23, 2019 -

Ed Napleton Honda St. Peters responded

Linda, thank you for highlighting some of our staff who helped make this a great experience! We will be sure to share your comments with Randy, Kyle, and Nick. We hope you continue to choose us for all your automotive needs! Take care!

Sep 30, 2019 -

Linda A responded

Randy is a salesman with a "I will not give up...hurtling obstacles that seem impossible...he was a perfect professional gentleman!! I look forward to my business relationship with EdNapleton over the term of mmy lease being one I can count on!!! Thanks to THE TEAM" and an excellant salesman!!! Randy..

September 21, 2019

Great deal! Feel like I got the best deal in town on my Honda Passport! Randy and Kyle were really helpful and streamlined the car buying process. More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Sep 25, 2019 -

Ed Napleton Honda St. Peters responded

Thank you for your positive review. We're glad to hear that you found Rany and Kyle here at Ed Napleton Honda in St Peters so helpful in the purchase of your new vehicle. Thank you so much for choosing Ed Napleton Honda in St Peters as your first choice for service!

September 19, 2019

RANDY IS THE BEST!!! Randy Lyman was my salesperson and he did an amazing job with helping me purchase a car. He was so patient and very thorough when explaining the proce More

by Suzy007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Sep 20, 2019 -

Ed Napleton Honda St. Peters responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We are happy to pass along your comments to Randy here at Ed Napleton Honda in St Peters! We hope to see you again!

September 16, 2019

Awesome Dave was very helpful and outgoing. Not overbearing at all, just there to help! The only bad experience was not being able to take the Napleton experi More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Sep 18, 2019 -

Ed Napleton Honda St. Peters responded

Here at Ed Napleton Honda in St Peters, we understand your time is valuable, Taylor. Thank you for letting us know how your experience with Dave was. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 16, 2019

Great Experience I had a great experience with this dealership, everyone was friendly and attentive. The staff really did a great job at getting me a deal that I woul More

by Jasmine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Bollan
Sep 18, 2019 -

Ed Napleton Honda St. Peters responded

Jasmine, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

September 15, 2019

It was amazing customer service but lacked elsewhere I had amazing customer service. Everyone was very helpful and polite to me. That being said I will note the car I purchased had passed inspection thro More

by Jkestner7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Sep 18, 2019 -

Ed Napleton Honda St. Peters responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 15, 2019

Awesome deal! Dan in finance got me the car and payment I wanted. I have never been treated so good by a dealer. Totally recommend them to anyone wanting a great de More

by LindseyLu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravonda Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Loggins, Dan Reidt, Michael Bell
Sep 18, 2019 -

Ed Napleton Honda St. Peters responded

Lindsey, thank you for your support! We're happy we could help. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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