Ed Napleton Honda St. Peters

Great Experience A big thank you to Claire Bollan in sales. She and the whole team really went the extra mile for us with our purchase. I highly recommend. A big thank you to Claire Bollan in sales. She and the whole team really went the extra mile for us with our purchase. I highly recommend. More

used car deal Thank you Johnathan and your team for getting me in here to meet with Ben. My daughter is rolling out in a relaible safe car back to school. Thank you Johnathan and your team for getting me in here to meet with Ben. My daughter is rolling out in a relaible safe car back to school. More

Overall a pleasant experience! Michael was was helpful when it came time to purchase my used Honda Accord. He made sure we were knowledgeable and happy with all the features the car Michael was was helpful when it came time to purchase my used Honda Accord. He made sure we were knowledgeable and happy with all the features the car had to offer. He is very patient and made sure my car was detailed twice to meet satisfaction! Very genuine man, who I should mention is a natural at his job! 5 stars. More

Dishonest dealership Bought a used car 2 weeks ago. They add on a “Napleton package” of some sort for $1000 that includes car washes, rental car and oil changes. I did n Bought a used car 2 weeks ago. They add on a “Napleton package” of some sort for $1000 that includes car washes, rental car and oil changes. I did not want that but was told it was nonnegotiable so we accepted it. Since we had that additional cost, we chose to not add the extended warranty and took our chances. Yes, I know it’s a risk buying a used car but we had faith in a big name dealership. Here we are one week later and it’s in their service shop and I am being told it is a $1600 repair. The car will not start part of the time but they are saying that the issue isn’t a safety issue so i am on my own. Great. Good business. The service department guy was super nice and seemed to care about the problem but it was out of his hands. The decision to do nothing to help me was the general managers. I advise everyone to stay far away from Napleton Honda. I learned an expensive lesson. **Yesterday the car was at Napleton and I was told it was something with an air actuator and would be $1600. Today, ONE DAY LATER, i had to take it to another shop since it didn’t start again last night or this morning. The codes this car ran are that there is an engine and timing problem that basically requires engine replacement. Napleton did the emissions and safety inspection on this car one week ago and had it in their shop YESTERDAY and they were not able to figure this out? I do not believe that at all. So now my daughters new car is at a Hyundai dealership and it cannot be driven. Great experience for a 16 year old who just bought her first car. More

Great experience with our salesman Ben Pilla and Dan Reidt. Explained all the features of the vehicle. Finance process was easy. Would highly recommend Ed Naplet with our salesman Ben Pilla and Dan Reidt. Explained all the features of the vehicle. Finance process was easy. Would highly recommend Ed Napleton Honda! More

Oil change Aaron was very pleasant. And professional answered all my questions and concerns excellent employee waiting room was pleasant and comfortable overall Aaron was very pleasant. And professional answered all my questions and concerns excellent employee waiting room was pleasant and comfortable overall very professional and friendly staff More

Aaron provided excellent customer service. Aaron was professional and I was very happy with the quality of service I received. He worked with me to honor coupons for an oil change and additiona Aaron was professional and I was very happy with the quality of service I received. He worked with me to honor coupons for an oil change and additional car maintenance, which was greatly appreciated! More

Aaron is an awesome guy Aaron is always very helpful and kind. Easy going person who is very easy to work with. Give that man a raise, he deserves it. Aaron is always very helpful and kind. Easy going person who is very easy to work with. Give that man a raise, he deserves it. More

Very Good Service It was easy to get my new car and Dave was very helpful. He lined up a couple different trim levels and I was able to get the car that met my needs. It was easy to get my new car and Dave was very helpful. He lined up a couple different trim levels and I was able to get the car that met my needs. More

Flawless I came in to get an oil change and had something else fixed. The process from the time I arrived was very smooth, and the service was great. I came in to get an oil change and had something else fixed. The process from the time I arrived was very smooth, and the service was great. More