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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,876 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,876 reviews

September 07, 2019

Great experience with our salesman Ben Pilla and Dan Reidt. Explained all the features of the vehicle. Finance process was easy. Would highly recommend Ed Naplet More

by tmarco0908
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Reidt
Sep 10, 2019 -

Ed Napleton Honda St. Peters responded

Hello, thank you for sharing your positive experience! We are pleased to hear Ben and Dan were so helpful. If you have any further questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 06, 2019

Oil change Aaron was very pleasant. And professional answered all my questions and concerns excellent employee waiting room was pleasant and comfortable overall More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Sep 10, 2019 -

Ed Napleton Honda St. Peters responded

John, thank you so much for your feedback! Aaron will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 06, 2019

Aaron provided excellent customer service. Aaron was professional and I was very happy with the quality of service I received. He worked with me to honor coupons for an oil change and additiona More

by Whitney J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Sep 10, 2019 -

Ed Napleton Honda St. Peters responded

We hope everything was handled to your expectations, Whitney. Please don't hesitate to reach out to Aaron and our team if there is ever anything else we can assist you with!

September 05, 2019

Aaron is an awesome guy Aaron is always very helpful and kind. Easy going person who is very easy to work with. Give that man a raise, he deserves it. More

by TheGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Sep 10, 2019 -

Ed Napleton Honda St. Peters responded

We are pleased to hear Aaron always delivers top notch service! Feel free to reach out to us if you need anything. Have a wonderful day.

Sep 10, 2019 -

Ed Napleton Honda St. Peters responded

We are pleased to hear Aaron always delivers top notch service! Feel free to reach out to us if you need anything. Have a wonderful day.

September 04, 2019

Very Good Service It was easy to get my new car and Dave was very helpful. He lined up a couple different trim levels and I was able to get the car that met my needs. More

by scyklist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Sep 06, 2019 -

Ed Napleton Honda St. Peters responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

August 30, 2019

Flawless I came in to get an oil change and had something else fixed. The process from the time I arrived was very smooth, and the service was great. More

by Sheriln102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Sep 04, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 29, 2019

Best deal and service I’ve received! I went to the dealership to look at a 2018 used Honda Civic and the service I received as exceptional. The dealership brought the vehicle to me, inste More

by reviewer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lyman, Cody Sanders
Sep 04, 2019 -

Ed Napleton Honda St. Peters responded

Thank you for your feedback. We're thrilled you found Cody and Randy knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton Honda in St Peters!

August 27, 2019

Car Purchase Claire was great to work with and made the process enjoyable. I would recommend her when going to this location when purchasing a vehicle. Thanks More

by Joe willems
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Bollan
Aug 28, 2019 -

Ed Napleton Honda St. Peters responded

We're glad to hear our Staff took such great care of you, Joe! We hope we can continue to be of service to you down the road!

August 27, 2019

Recent purchase Claire was very helpful and easy to deal with. I would recommend her to my friends and family. She was very friendly and made sure we were happy wit More

by Baw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Bollan
Aug 28, 2019 -

Ed Napleton Honda St. Peters responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2019

2019 CRV. Mary Schneider Wonderful experience and completely satisfied with the purchase of my new vehicle. Thank you ! I will definitely be happy and reassured to send fri More

by SchneiderM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Aug 28, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

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