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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,877 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,877 reviews

August 26, 2019

2019 CRV. Mary Schneider Wonderful experience and completely satisfied with the purchase of my new vehicle. Thank you ! I will definitely be happy and reassured to send fri More

by SchneiderM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wells
Aug 28, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2019

terrible This dealership is a joke. they had a car listed for $11,500 online the sales men told us it was $11,500. the general sales manager Nick tried to offe More

by niccolem13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nick and anthony
Oct 11, 2019 -

Ed Napleton Honda St. Peters responded

Thank you for your honest comments. We regret to hear we were unable to reach an agreement on the vehicle you were interested in. If you would like to discuss your experience in more detail, please give us a call at (636) 928-1155 at your earliest convenience. We always look for opportunities to improve so we hope to hear from you.

August 19, 2019

horrible This car delearship is a joke. They try to make you pay more than the listed price online for a car. its a bunch of scam artist. do not go here. More

by laroyce04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick and anthony and alex
August 10, 2019

Sales We have awesome, sales person he was so helpful, got good deal , good car definitely we be back Good job Ben Pilla Thank you much More

by Car1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

Ed Napleton Honda St. Peters responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

August 08, 2019

New car purchase I had a great experience working with Randy at Napleton Honda in St. Peters. He thoroughly explained all of the car’s features, dealer incentives, and More

by kulagek
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Aug 10, 2019 -

Ed Napleton Honda St. Peters responded

Hello, thank you for your support! We're happy we could help. Safe travels!

August 06, 2019

First time Honda buyer I have never had a Honda, so I did a lot of research on the Honda's I knew the car I wanted and the shade I wanted. So I think I made Randy Lyman very More

by Csaey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Aug 08, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2019

Quick service, courteous staff. I always take my Odyssey to Napleton Honda for service. The staff is always friendly and courteous, and they do their best to get service done quickly More

by Rgiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Aug 06, 2019 -

Ed Napleton Honda St. Peters responded

Hello, your wonderful feedback and rating mean a lot to us. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

August 03, 2019

No Title - No Emissions - No License bracket - No Call Backs I was forced to purchase an extended warranty that I told them repeatedly that I didn't want and also a maintenance package for an additional $995. th More

by bigredtlf
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Pappert, Steven Hendrix
Oct 10, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (636) 928-1155 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

August 03, 2019

Very helpful Dave Anderson did a great job of listening to what I needed, and finding the best options for me. He was very knowledgeable about the cars, and walked More

by bsdillard54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Anderson
Aug 05, 2019 -

Ed Napleton Honda St. Peters responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Ed Napleton Honda in St Peters!

August 02, 2019

Service experience Mike and Annette were great very helpful and way more knowledgeable than other dealerships very good and easy to deal with they even offered to let me More

by Mawmaw2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike and Annette
Aug 05, 2019 -

Ed Napleton Honda St. Peters responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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