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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,880 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,880 reviews

July 27, 2019

Always the Best Service I drive 75 miles to service my Honda at Ed Napleton Honda. I always get the 5 star treatment. Aaron Roberts was so nice, professional, friendly a More

by limekiwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Jul 28, 2019 -

Ed Napleton Honda St. Peters responded

We hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with. Thank you so much for choosing Ed Napleton Honda in St Peters as your first choice for service!

July 27, 2019

Very great service! I had a very good experience at Ed Napleton in St.Peters! I ended up buying my car for a reasonable price and they were able to accommodate my pricing More

by kfran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Bollan
Jul 28, 2019 -

Ed Napleton Honda St. Peters responded

We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 25, 2019

The unreal Deal Came in today just to see where my wife and I stood with getting into a Honda. We were greeted by Mr. Ben Pilla who gave us the best Customer service More

by jgraves430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2019 -

Ed Napleton Honda St. Peters responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope to be of service to you again! Take care!

July 24, 2019

Satisfied customer Claire Bollan very knowledgeable and beyond amazing in helping us find the perfect car .I would recommend your establishment to friends and family . More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Bollan
Jul 25, 2019 -

Ed Napleton Honda St. Peters responded

Thank you so much for sharing your recent experience with Claire! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2019

Forced to to buy stuff what you don't want I was forced to purchase an extended warranty that I told them repeatedly that I didn't want and also a maintenance package for an additional $995. t More

by bigredtlf
Friendliness
Recommend Dealer
No
Employees Worked With
Tom Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hendrix
Aug 08, 2019 -

Ed Napleton Honda St. Peters responded

Hello, we always strive to do 100% for all of our customers, so we're disappointed to hear of your negative experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (636) 928-1155 when you have a chance. Thank you, and we look forward to hearing from you. Take care.

July 23, 2019

Excellent !!! What an unexpected gem when we had the honor of meeting Orlando Ewing at the Honda store. He is a very patient, knowledgeable salesman. Not only does More

by FuZzY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Ewing
Jul 25, 2019 -

Ed Napleton Honda St. Peters responded

Congratulations on your new car! It is great to hear Orlando was knowledgeable and pleasant to work with. We hope to see you again! Safe travels!

July 23, 2019

A++ service from Aaron Roberts Professional, knowledgeable, helpful, and friendly as always. Aaron goes out of his way to review which services need immediate attention and which o More

by icsantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Jul 25, 2019 -

Ed Napleton Honda St. Peters responded

Icsantos, thank you for your high star rating. We're happy to see that your experience with Aaron was excellent! Thank you so much for choosing Ed Napleton Honda in St Peters as your first choice for service!

July 23, 2019

Excellent Aaron Roberts warmly greeted me on my arrival to the Honda dealership, then we discussed what needed to be done on my vehicle. Tire rotation and oil c More

by Tunda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Jul 25, 2019 -

Ed Napleton Honda St. Peters responded

Tunda, we're so glad that we were able to go above and beyond your expectations! It's great to hear that Aaron took great car of your vehicle and put the utmost attention into the processes. Until next time, we hope you have a great day!

July 22, 2019

Service Aaron Roberts is always professional and well educated regarding service options at Ed Napleton. I enjoyed working with Randy Laman when I purchased More

by Candy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lyman, Aaron Roberts
Jul 25, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for your great review, and for giving our dealership such a high star rating! Aaron and Randy will be happy to know that they continue to delivered a professional and helpful experience. We hope to be of service to you again! Take care!

July 22, 2019

Great intuitive service Great service and unexpected valet type treatment. The car wash was being serviced so after my oil change I noticed my car had been hand washed and wi More

by CaseyMezera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
Jul 25, 2019 -

Ed Napleton Honda St. Peters responded

Casey, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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