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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,877 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,877 reviews

May 23, 2019

Buying a family van Really good service- drove us to the van we saw online at the shop, but also showed us a lot of extra cars that we were not interested in, and pushed More

by MomVanBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Pilla
May 24, 2019 -

Ed Napleton Honda St. Peters responded

Here at Ed Napleton Honda in St Peters, we understand your time is valuable. Thank you for letting us know how your experience was. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 22, 2019

Honda experience I felt Aaron Roberts was extremely friendly, knowledgeable and informative about everything that had to do with the work that was done on my car and t More

by Nurses
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
May 24, 2019 -

Ed Napleton Honda St. Peters responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 18, 2019

Always treat me as royalty! Time is always taken to hear my questions or concerns. Each time I bring my car in for service I am treated as though I am royalty. More

by The Agent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ravonda Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Roberts, Dan Reidt
May 21, 2019 -

Ed Napleton Honda St. Peters responded

Thanks! Your satisfaction means so much to us! We look forward to seeing you again on your next visit!

May 16, 2019

Excellent service, great price Aaron at Napleton beat the quote I got from Dobbs, and that was *before* I used a coupon that saved us an additional $40 total on the service. You rea More

by JerryOnDrums
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
May 19, 2019 -

Ed Napleton Honda St. Peters responded

Thanks for sharing your recent service experience with us, Jerry! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

May 16, 2019

Aaron was great to work with, timely and efficient! Aaron moved us in quickly and advised us of work that needed to be done from the initial inspection, and promptly informed us when the vehicle was rea More

by hondadriver5555
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
May 19, 2019 -

Ed Napleton Honda St. Peters responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to be of service to you again! Take care!

May 15, 2019

Ask for claire bollan My name is jessica. Ive had a bad expeience buying cars in the past. So I shopped around and did my research. I wanted a specific car. I went in and I More

by Justremember3!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Bollan
May 16, 2019 -

Ed Napleton Honda St. Peters responded

Congratulations on your new car, Jessica! It is great to hear our Staff was knowledgeable and pleasant to work with. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 15, 2019

Quick Diagnosis and Estimate I dropped my car off to allow enough time for diagnosis. Aaron Roberts called me with an estimate before my scheduled appointment time and explained t More

by Pilotgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
May 19, 2019 -

Ed Napleton Honda St. Peters responded

We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2019

Great service The service process was quick and easy from check in to pick up and car was ready in a timely manner. Aaron Roberts was my service advisor and he did More

by maynard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Roberts
May 13, 2019 -

Ed Napleton Honda St. Peters responded

We're glad to hear that everything was completed to your satisfaction! We look forward to your next visit! Take care!

May 04, 2019

First time buying nightmare I enjoyed Mike my first visit at the dealership. I had a whole bunch of problems with the dealership itself (google review 1 star.) I visited the deal More

by AlexACP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Dempsey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Wells
May 21, 2019 -

Ed Napleton Honda St. Peters responded

We are so disappointed to learn of this situation you have described. Please reach out at (636) 928-1155 and we will do our best to make this better. We hope to hear from you soon.

May 01, 2019

Great experience with Benjamin Pilla We were looking for a pre owned car which would click and met Benjamin Pilla in Ed Napleton Honda to be an excellent sales person. Right from the mome More

by Kate321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Pilla, Cody Sanders, Dan Reidt
May 03, 2019 -

Ed Napleton Honda St. Peters responded

Congratulations on your new car! It is great to hear our Staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Ed Napleton Honda in St Peters

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