Ed Napleton Honda St. Peters

A brand new car Jerron, Brian & Nick ARE ALL GREAT!!! I have never had a brand new car and they made it happen for me! I am so happy with my experience there! These Jerron, Brian & Nick ARE ALL GREAT!!! I have never had a brand new car and they made it happen for me! I am so happy with my experience there! These guys were so professional and nice! They kept trying when something did it work! I would highly recommend this dealership and this salesperson! Great job and I can’t thank them enough for the wonderful experience! More

Always a good experience! The Napleton dealership, and Aaron Roberts, have always taken care of my needs. Whether it be through sales or service. I appreciate them looking ou The Napleton dealership, and Aaron Roberts, have always taken care of my needs. Whether it be through sales or service. I appreciate them looking out for the needs of my vehicle and making sure it is safe to operate and that it will last me a long time. More

Service was excellent We were immediately acknowledged when we arrived and all of questions and concerns were addressed. Very knowledgeable and friendly staff. Aaron was ex We were immediately acknowledged when we arrived and all of questions and concerns were addressed. Very knowledgeable and friendly staff. Aaron was extremely nice and made sure we were kept up to date on how long we would need to wait for our car. He even made sure my concerns about an issue I had with my car was addressed even after we signed in. He was just awesome! More

Great place for your next ride I recently bought my first Honda, a 2019 Accord Hybrid, from Claire at Napleton Honda and am pleased with the car and the service. It's a nice dealers I recently bought my first Honda, a 2019 Accord Hybrid, from Claire at Napleton Honda and am pleased with the car and the service. It's a nice dealership, with some great Honda "eye candy" inside (some of these beautiful cars were featured in the St. Louis Auto Show), and a great selection of vehicles. After we bought the car, Claire was very helpful to explain the controls and features. We had a good experience at Napleton Honda, thanks to Claire and the rest of the staff. I highly recommend them! More

Great Service Aaron made my short appointment very enjoyable. It’s always nice to have someone with a good personality help you out! He was as througho as he needed Aaron made my short appointment very enjoyable. It’s always nice to have someone with a good personality help you out! He was as througho as he needed to be and made my appointment quick and easy. Would highly recommend him! More

Great Customer Service Aaron moved quickly to get my service underway with my oil change even without an appointment. He also went above and beyond by reminding me that I ne Aaron moved quickly to get my service underway with my oil change even without an appointment. He also went above and beyond by reminding me that I needed to renew my license plate and quickly got an inspection queued up for my car in the same visit! Definitely appreciate all his help! More

Cussed at by Ed. Napleton employee named Chris I went in to trade my 2015 truck for a 2018 vehicle. I was low-balled on the offer for my vehicle (I was offered a 22k, and wound up getting 27k from I went in to trade my 2015 truck for a 2018 vehicle. I was low-balled on the offer for my vehicle (I was offered a 22k, and wound up getting 27k from another dealer). I explained that we were way off, and said it wouldn't work. At this point everything was fine, but then another employee (Chris Gamblin) came out and was immediately very aggressive towards me, wouldn't let me speak, and kept interrupting me. I explained that I only really cared about the trade difference amount. This upset him more, and he seemed confused and unable to comprehend this logic (despite this being very basic logic that everyone buying a car should understand). I didn't get a chance to say much at all before the employee (Chris) called me a "Jack@%$!" and walked away. I stood there with my jaw dropped. The sales man I initially dealt with was next to me (Ben), and he too seemed stunned. He asked me very nicely to hang tight while he went and got the dealership manager (Tom). Tom seemed not too worried about the behavior of Chris (he made a very weak apology) and offered a slight bit more for my trade, at which point I said "Thanks" and went on my way. Stay away from Ed Napleton. By the way, I went to another Honda dealership and was given 27k for my trade, and the process went great... everyone was polite, etc. More

Bad experience General manager and service manager dont return calls, have to keep taking car back for same issues,, only good things are the advisors,, they were re General manager and service manager dont return calls, have to keep taking car back for same issues,, only good things are the advisors,, they were really nice, had bad experience after purchasing car as well with sales. First experience with Honda probably my last More

Smooth maintenence Quick and easy! Drove in, had service taken care of, and was out. They cleaned the outside of my vehicle, rotated tires, changed oil, helped me get a Quick and easy! Drove in, had service taken care of, and was out. They cleaned the outside of my vehicle, rotated tires, changed oil, helped me get a new key, and make an appointment for a dent repair. : ) More

Great service getting me in and out quickly I had an issue with my CRV that could make it impossible to drive my car safely so I took it in without a scheduled appointment. Aaron was aware of a I had an issue with my CRV that could make it impossible to drive my car safely so I took it in without a scheduled appointment. Aaron was aware of an outstanding service bulletin related to my issue and got me in and out in under an hour so that I could safely drive my vehicle. More