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Ed Napleton Honda St. Peters
St. Peters, MO
1,881 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,881 reviews
April 27, 2023
Ben was knowledgeable, friendly, and helpful throughout the process. I’ll work with him again. I thought the negotiating process was unnecessarily long and confrontational. In addition, I think there c the process. I’ll work with him again. I thought the negotiating process was unnecessarily long and confrontational. In addition, I think there could be ways to streamline the paperwork process. I was there for almost 5 hours. However, I am happy with the car and the end result. More
by William.d.nicely
Employees Worked With
April 26, 2023
Fast response and service. I ultimately got what I wanted at a reasonable price point. I ultimately got what I wanted at a reasonable price point. More
by Johnklou
April 20, 2023
Working with Brian and the whole team at Ed Napleton was great! Will definitely be back when we’re ready for our next Honda! great! Will definitely be back when we’re ready for our next Honda! More
by CarrieB
April 19, 2023
Purchased my new Honda in June last year and from the time I walked into the show room and each interaction since with service center, remains to be very positive. Friendly, knowledgeable and helpful peo time I walked into the show room and each interaction since with service center, remains to be very positive. Friendly, knowledgeable and helpful people. More
by Denisemweber
April 18, 2023
Ben Pilla is one good fellow. Whenever a new buyer wants to buy a car. I would suggest Ben. He respects his customers whatever origin ,lifestyle and budget they have.He is a ge Whenever a new buyer wants to buy a car. I would suggest Ben. He respects his customers whatever origin ,lifestyle and budget they have.He is a gem of person working for Napleton Honda. Happy to have met him in this journey. More
by NK(Raj)
April 18, 2023
We had a problem with new vehicle and Brian and team were right on it. GM Tom worked with us to resolve our concerns and get into a new replacement vehicle. Not our first choice in color but we’re satisfi right on it. GM Tom worked with us to resolve our concerns and get into a new replacement vehicle. Not our first choice in color but we’re satisfied. I suppose any blame here would go to Honda due to short supply. More
by Mrbutler
April 11, 2023
Ben was great to work with throughout the process. Appreciate the extra efforts that he took to help make things smooth. His five dollars made all the difference in the end. Appreciate the extra efforts that he took to help make things smooth. His five dollars made all the difference in the end. More
by rdillon25
Employees Worked With
April 08, 2023
The staff were nice and friendly to talk too. They were very knowledgeable about what they were selling. They were very knowledgeable about what they were selling. More
by Amwolf43090
Employees Worked With
April 07, 2023
Great service and excellent person definitely feel welcome and at home next time you in talk to him welcome and at home next time you in talk to him More
by whigham.fernando
Employees Worked With
