Ed Napleton Honda St. Peters

Purchase and lease I had contacted a few other dealers looking to purchase an Accord and lease a Civic at the same time and needed to be in a certain price range. One de I had contacted a few other dealers looking to purchase an Accord and lease a Civic at the same time and needed to be in a certain price range. One dealer I spent 2-3 hours at one evening and didn't accomplish anything. I had an appointment for my trade in appraisal at another dealer and an hour and a half after I got there, nothing had been done. I emailed Napleton one morning before work and had a phone call within an hour. I made an appointment for an appraisal the next day and also explained what I was looking for. Danny Walters was standing out front waiting for me when I pulled up and recited back to me everything I was looking for and knew I had a short time window being on my lunch break. After taking my trade in for evaluation, Danny brought me snacks and a drink while I was waiting. After a short time, he informed me they could get me where I needed to be and even gave me a better deal if I went with my second choice of color, which they had on the lot. We set up a time a few days later to go through all the paperwork and financing, which along with my wife, we felt was the most pleasant experience we have ever had purchasing a vehicle. Napleton offers free car washes for life and since I work so close, really take advantage of it. I'm sure they get tired of seeing me every week but everyone is always friendly and goes out of their way to make me welcome. Do yourself a favor and give Ed Napleton and Danny Walters a chance to earn your business. They even offer a $100 referral reward, which I have already taken advantage of. In my opinion, Ed Napleton Honda is the class of St. Louis area car dealers and I will continue to give them my business going forward. More

Excellent Service from Scott McNevin . Me and my wife were searching for a model but werent quite sure of all the features. Scott gave us a clear explanation of features. We test drove 3 . Me and my wife were searching for a model but werent quite sure of all the features. Scott gave us a clear explanation of features. We test drove 3 cars. All through out, we had asked many questions and Scott patiently answered all the questions with a smile on his face. He is a commendable sales guy with great knowledge. He helped us in many ways to figure out the right car and the right model. Not only that, he helped us even during financing stage and car handover phase. End to End service from Scott. Much appreciated and highly recommendable More

Ken culver did everything possible to make me happy. Ken is awesome. I would recommend him to anyone. He went above and beyond to help me. He did whatever he could to help me. Ken is awesome. I would recommend him to anyone. He went above and beyond to help me. He did whatever he could to help me. More

New Honda Odyssey When we decided to buy new honda odyssey, we called Ed Napleton over the phone, since it was bit far from our place, and talked to Ms Price. She was v When we decided to buy new honda odyssey, we called Ed Napleton over the phone, since it was bit far from our place, and talked to Ms Price. She was very clear and convincing, talking to her made us visit the dealership at the first place. She was very responsive, friendly and prompt in further communications as well. We finally decided to buy our car from this place. She is always helpful in resolving any issue that came up during and after the purchase of the car. She is still our person to go in this dealership. More

Excellent sales experience Great service. Danny is very knowledgeable about the product. He went out of his way several times to be there when we were available and to answer Great service. Danny is very knowledgeable about the product. He went out of his way several times to be there when we were available and to answer all of our questions before and after the sale. More

Disappointed Out of the 5 cars I had chosen to look at from their on-line website they had none of them at the dealers. I looked at the website just before coming Out of the 5 cars I had chosen to look at from their on-line website they had none of them at the dealers. I looked at the website just before coming in to the dealership so it was the typical bait and switch scenario. Of course, they tried to show me similar cars that were a couple thousand dollars higher than any on the website. My sales person was polite, but seemed distracted. I had to repeat information I'd given him 2-3 times. I finally pointed out that he'd asked me that earlier and I'd previously answered it. The mechanic that drove my trade-in car said that my trade-in would need a new transmission-nothing I'd ever heard of from my dealer. I will take it back and have it checked. The dealer offered me less than half of what KBB quoted for a trade-in of my car to a dealer. More

Danny Walters Sales Rep Awesome, Very caring and treats customers with respect and is very fair. Great person to work with. Excellent customer service!!!! Call Danny today Awesome, Very caring and treats customers with respect and is very fair. Great person to work with. Excellent customer service!!!! Call Danny today for appointment! More

Danny Walters was great to work with. We worked with Danny Walters on a potential purchase of a 2013 Dark Amber Honda Pilot. He was extremely professional, knowledgeable of the product an We worked with Danny Walters on a potential purchase of a 2013 Dark Amber Honda Pilot. He was extremely professional, knowledgeable of the product and showed genuine concern for the client's satisfaction. We were unable to make the purchase because of some personal issues...absolutely not related to the Napleton Team and Danny Walters in particular. We decided not to purchase a vehicle at this time. I will recommend Napleton Honda to family and friends. More

2016 Honda Odyssey Purchase From Maine visiting family in the area my husband and I brought our 2013 Odyssey to Napleton Honda for a routine oil change. We had no plans to buy a From Maine visiting family in the area my husband and I brought our 2013 Odyssey to Napleton Honda for a routine oil change. We had no plans to buy another car! While we waited we wandered over to look at the new cars. We were greeted and left to look for awhile which was very much appreciated. Sales Manager David Perry introduced himself and Danny Walters who would be able to answer any aquestions we might have. Danny was professional, knowledgeable, and courteous, He showed us the 2016 upgrades. At he "right" time Danny asked about our equity in our 2013 Odyssey And what we thought of the new model. We had had the 2011 and 2013 and were over the top pleased with the engineering and performance. The 2013 got 31.6 mpg on road trips, quiet, smooth ride, terrific heating/ cooling system. We told him if he could deliver the same payment we would trade on the spot. The rest is history Napleton Ford met our requirements, service was pleasant, trust was defined. Danny was instrumental in our purchase with his laid back professional demeanor, we left that day in a 2016 happy with our decision. Thank you to Danny Walters and Napleton Honda for their service. We would do business with these people again. Craig and Georgie Mitchell More