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Ed Napleton Honda St. Peters

St. Peters, MO

4.8
1,848 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,848 reviews

August 12, 2011

There was not any pressure, we were free to look around and ask any questions. We were able to test drive exactly what we wanted (even the car on the show room floor). The salesman was very knowledgeable. More

by smwhite74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weeks
August 12, 2011

I went to Ed Napleton to test drive and possibly buy a new Honda CR-V. John Hefele was my salesman, and he was pleasant, friendly, and knowledgeable. During the test drive, I was having a difficult time More

by gbrios
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hefele
August 12, 2011

I purchased a car from Ed Napleton over the phone in June 2011 - the most stress-free car purchase I have ever made. Ask for George. Ed Napleton's service is good also - very friendly and good to loyal cus More

by michely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George (sales), Brian, Kenya (service)
August 12, 2011

My experiences at Ed Napleton have always been great! I am driven to the mall while my car is being serviced so the time seems quick each visit. My repairs are always reasonably priced. My next Honda wil More

by Kayruth75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember name
August 11, 2011

I have found Ed Napleton to be a friendly place to deal with , they take the time to explain any question I have and follow up after my visit to make sure I have been taken care of satisfactorly I will co More

by Ken Wood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
August 11, 2011

I went in looking for a Honda CR-V, since I knew I needed a hatchback but also something in a price budget. Once the salesrep heard my criteria, he pointed out the Honda Fit and all it's capabilities as a be More

by Aerie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad
August 11, 2011

The salesperson, John Hefele, was very helpful and went above and beyond to provide great customer service. We felt comfortable with the sales process and the dealer also provided strong follow up to make More

by seanpost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hefele
August 11, 2011

I was given a price by Mark Rahn, which was far better than any other dealer in the St. louis area, Mark left Ed Napleton and Doug took over and allowing me to receive that disount (Price) More

by jerryLaneman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Bruce
August 10, 2011

Great service team at Ed Napleton Honda. The times are great, easy to schedule maintenace. They always let ou know up front what the service will cost. If you need anything else done, they always let yo More

by christy s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
August 09, 2011

I've bought 5 Hondas at Ed Napleton Honda (formerly Chezik and Elena Honda) in St Peters in the past 24 years. The service personnel and the work performed has been nothing but the best. I do not let More

by nleyva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
schulte