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Ed Napleton Honda St. Peters
St. Peters, MO
1,881 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,881 reviews
February 07, 2023
The dealership has a great selection of vehicles and was able to find the car I wanted with just slightly different interior colors , then during the sales process while running numbers , I believe the numb able to find the car I wanted with just slightly different interior colors , then during the sales process while running numbers , I believe the numbers get highly over exaggerated and when you work to lower the price you better pay attention to the lower price. In my situation I didn't and the price I paid ended up being $1460 above the price I agreed to on the sale floor , with this my payment ended up being almost $45 dollars more than it needed to be as well as the calculator their finance system uses to calculate the rate is off , I used multiple Excel functions and multiple Websites that calculate payment based on percentage and the 3.9% calculate at 3.9801% , After seeing this in the paperwork on the return to the dealership finance wouldn't look at or do anything to correct the sale saying paperwork is already signed. So while good selection on vehicle be very attentive to the finance cause they definitely bait and switch in finance More
by skuzuf
Employees Worked With
February 04, 2023
Jordan was very attentive during the car buying experience. He was able to answer our questions and meet our needs. experience. He was able to answer our questions and meet our needs. More
by Chris
February 04, 2023
Brian was great in helping us find what we wanted and took great care of us. took great care of us. More
by alhopkins1
Employees Worked With
February 01, 2023
Ben and the entire staff made me feel like family. Everything was made easy to understand and was a completely smooth process. Wonderful team to work with on a big choice! Everything was made easy to understand and was a completely smooth process. Wonderful team to work with on a big choice! More
by Brookeelizabethmorris
Employees Worked With
January 29, 2023
Jason was very helpful and friendly. He answered all of our questions and was knowledgable when it came to the vehicle. He answered all of our questions and was knowledgable when it came to the vehicle. More
by Tina B.
Employees Worked With
January 28, 2023
The whole purchasing process was seamless. Brian did an excellent job listening to my needs and finding a car that would fit the criteria. Brian did an excellent job listening to my needs and finding a car that would fit the criteria. More
by Katie
Employees Worked With
January 28, 2023
Tristan was very helpful in selling me my new Cr-V. Very attentive and informative! Very attentive and informative! More
by nicholeconway196386
Employees Worked With
January 28, 2023
Jason dd an excellent job getting information to me in a timely manner. I was never waiting for long when he went off somewhere. He presented himself in a friendly manner and made the experience a very plea timely manner. I was never waiting for long when he went off somewhere. He presented himself in a friendly manner and made the experience a very pleasant one. More
by Kameron R
January 28, 2023
Jason did a fantastic job selling me my pre-owned ford focus. I would definitely recommend this dealer for any future vehicle purchases. focus. I would definitely recommend this dealer for any future vehicle purchases. More
by apwingen
