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Ed Napleton Honda St. Peters

St. Peters, MO

Overview
Employees
Reviews
Vehicles
4.6
1,881 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,881 reviews

January 26, 2023

Great customer service and lots Of communication along the process waiting for my car to arrive More

by amykelly510
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Reuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hubler
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Jan 27, 2023 -

Ed Napleton Honda St. Peters responded

Amykelly510, thank you so much for your feedback! Our team will be delighted to hear about your kind words. Thanks again for taking the time to leave us this information about your recent visit. Take care! Ravonda Price, Regional Customer Relations Manager 636.926.1528.

January 26, 2023

Brian kept in constant contact with us about the status of our car being manufactured and delivered. More

by pearlj13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Reuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2023 -

Ed Napleton Honda St. Peters responded

Hi, we're glad to hear you found Brian to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

January 21, 2023

I have been very impressed with dealer and the sales person here No pressure Very informative answered all my questions More

by 62booklover
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Reuss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Ed Napleton Honda St. Peters responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 17, 2023

Jason was very awesome! We appreciate his attention in helping with the vehicle purchase! The finance folks had us waiting much longer than anticipated, this area or car sal More

by weatherbird3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Willbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

weatherbird3 responded

Thank you!

Jan 17, 2023 -

weatherbird3 responded

Thank you!

Jan 20, 2023 -

Ed Napleton Honda St. Peters responded

We appreciate you taking the time to leave us this feedback. Thank you again for letting us know how we can improve to assist our customers better. The issue with your Business Manager will be addressed with him. We appreciate you bringing this to our attention. We hope you will consider us again in the future. Take care. Ravonda Price, Regional Customer Relations Manager 636.926.1528

January 15, 2023

Ben and Jason were friendly, efficient, and easy to work with. I had a very poor experience with another salesman at this location many years ago and these guys will have me coming back. More

by jasonmartincountry
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Willbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2023 -

Ed Napleton Honda St. Peters responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 13, 2023

Jason was very resourceful in locating vehicles I had seen online. He was dedicated to finding our family what we needed, not overselling, not underselling, but rather selling what was the best match fo More

by Cargo Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Willbrand
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Ed Napleton Honda St. Peters responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 10, 2023

Lee perry what a Lad, helluva sales man great to talk to and very helpful and informative More

by Chance
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Perry
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Jan 18, 2023 -

Ed Napleton Honda St. Peters responded

Chance, I'm glad to hear Lee was able to provide you with the assistance you needed. Customer satisfaction is our main priority, and I'm glad you received just that. If you need anything, please reach out to us. Ravonda Price, Regional Customer Relations Manager 636.926.1528

January 08, 2023

Very good helpful let me test drive all the cars I wanted and went out of his way to get the best prices for me More

by Zelsmanj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Ed Napleton Honda St. Peters responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Ed Napleton Honda in St Peters as your first choice for all your vehicle needs. Safe travels!

January 08, 2023

Ben was helpful and friendly without being pushy or confrontational. I would work with him again. More

by Bfarley
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Ed Napleton Honda St. Peters responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 08, 2023

Got a great vehicle! In a tough market post-Covid, we were able to get the Odyssey we wanted. More

by Pitlykal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2023 -

Ed Napleton Honda St. Peters responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

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