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Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,877 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,877 reviews

March 03, 2021

I had an awesome experience at napleton. Tristian was very I formative on the vehicle. There was very little pressure on the purchasing process and little haggling. Cesar was the finance guy and he was f More

by Swilcox0430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristian Ries
Mar 04, 2021 -

Ed Napleton Honda St. Peters responded

Swilcox0430, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

Mar 04, 2021 -

Ed Napleton Honda St. Peters responded

Swilcox0430, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

February 27, 2021

My husband and I had a great experience buying my first new car with Ben at Ed Napleton Honda! I’m so happy with my CRV. My only complaint would be the length of time we had to sit and wait for things, but More

by mvburgard18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Ed Napleton Honda St. Peters responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

February 26, 2021

Ben was courteous and friendly. Didn’t hurry us or pressure for the sale. Worked with us to get what we wanted. Very patient with our needs More

by Rauschm182
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Ed Napleton Honda St. Peters responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2021

Ben was super helpful and a joy to work with. He made the car buying process easy. He didn’t rush us and was willing to listen to us and our needs! 10/10 More

by awburgard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Ed Napleton Honda St. Peters responded

Hello, thank you for your positive review. We're glad to hear that you found Ben here at Ed Napleton Honda in St Peters so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 25, 2021

I was able to get my vehicle in for inspection the same day I called to report the problem, which was a great relief. My customer service representative, Tyler Swetnam, was excellent in providing informat More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Swetnam
Feb 28, 2021 -

Ed Napleton Honda St. Peters responded

Hi Shay, thank you so much for your positive comments about Ed Napleton Honda in St Peters! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2021

The service advisor Cole Kinnar was outstanding in take care my car and explained everything to me that was did in my car. I'm really happy have him as my service advisor. More

by jrsremolina
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cole Kinnar
Feb 28, 2021 -

Ed Napleton Honda St. Peters responded

We appreciate your positive review about your experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2021

I was able to come to a great deal at this dealership. Ben Pillar was extremely helpful and friendly and was looking out for the best for me. Walked out with a great car. More

by clayton.baldus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2021 -

Ed Napleton Honda St. Peters responded

Clayton, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out to us if there's anything more we can do!

February 23, 2021

I just purchased a Honda CRV Hybrid from Ben Pilla. He was a very friendly and easy to talk to person. Ben was not pushy and was willing to answer all of my questions. I would by another car from him and More

by mfgriffin410@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Ed Napleton Honda St. Peters responded

Mfgriffin410@outlook.com, we're happy you found our staff to be so supportive during your experience here at Ed Napleton Honda in St Peters.

February 22, 2021

Always an excellent experience here and the staff is amazing. Doug scheduled me with Rick and said he would take care of me and he did! He was very informative about the service needed for my vehicle an More

by jstowecraw5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Rick, Annette, Janet
Feb 23, 2021 -

Ed Napleton Honda St. Peters responded

Thanks for sharing your recent service experience with us, Jstowecraw5! We hope you continue to choose Ed Napleton Honda in St Peters as your first choice for all your vehicle needs.

February 22, 2021

Ben was very helpful. Willing to work with me on the price. All in all, a good experience. Ben knew a lot about the car and how it works. More

by Blake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Lyman, Jaron Fisher
Feb 23, 2021 -

Ed Napleton Honda St. Peters responded

Blake, thank you for your support! We're happy we could help.

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