Back

Ed Napleton Honda St. Peters

St. Peters, MO

4.6
1,877 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
Contact Dealership

4780 North Service Rd.

St. Peters, MO

63376

Directions

By Type

Showing 1,877 reviews

February 22, 2021

Tristan Ries was the most down to Earth salesman I've ever encountered. The whole process was simple and easy. I got exactly what I wanted. More

by Dmlsh9270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Ries
Feb 23, 2021 -

Ed Napleton Honda St. Peters responded

Dmlsh9270, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.

February 20, 2021

Excellent experience at this dealership Kim Swisher was Excellent experience at this dealership Kim Swisher was my sales associate and delivery manager She was very professional and knowledgeable I hi More

by marlrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Swisher
Feb 23, 2021 -

Ed Napleton Honda St. Peters responded

Marlrice, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review and kind words about Kim. We hope you continue to choose us for all your automotive needs! Take care!

February 20, 2021

I got the pleasure of having Robert Harris as my sales associate recently and the whole experience was so smooth! Truly great and highly recommend! More

by Katie H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harris
Feb 23, 2021 -

Ed Napleton Honda St. Peters responded

Katie, thank you so much for your feedback! Robert and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 20, 2021

Robert was awesome bar set so high my family will be coming back to the dealership to see what I’m talking about xxxxxxto that guy for going above and beyond More

by lsanford93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harris
Feb 23, 2021 -

Ed Napleton Honda St. Peters responded

Hello there, thank you so much for your feedback! Robert and our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 20, 2021

10/10 would recommend everyone looking for a new car to stop in and see Robert H. Made the experience even better and truly helped me find what i needed. More

by Katie H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harris
Feb 23, 2021 -

Ed Napleton Honda St. Peters responded

Katie, we're glad to hear you found our staff to be so informative and helpful. We'll be sure to pass along the kind words to Robert. We hope you continue to choose us for all your automotive needs! Take care!

February 20, 2021

My sales person was Robert Harris. I was at another dealership and the salesman asked me if I needed to call my husband. I said yes and left. I went to Honda and Robert treated me as he should, like so More

by Kittie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Lyman
Feb 23, 2021 -

Ed Napleton Honda St. Peters responded

Kittie, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Robert was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

February 12, 2021

First time to Napelton Honda and it was a great experience. Tristan was wonderful to work with. Love my new CRV super cute and sporty, I will be returning to Napelton and Tristan again. More

by kimriv75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Ries
Feb 15, 2021 -

Ed Napleton Honda St. Peters responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! Safe travels!

February 11, 2021

I would never tell anyone to buy a car from here. We had a car we had a scheduled time to test drive. When my husband and I showed up they told us they “just” sold the car. We drove 50 minutes to get there More

by Arle398
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Dempsey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Loggins
Feb 15, 2021 -

Ed Napleton Honda St. Peters responded

Hi, thank you for taking the time to leave this feedback. We regret that your experience with us was so far below the standards that we set for ourselves. Please contact our Manager at (314) 486-9292 so that we may ensure your experiences with our dealership are more pleasant moving forward.

February 08, 2021

Dealership experience was absolutely wonderful We Dealership experience was absolutely wonderful We were greeted warmly at door Ben Pilla our salesman was extremely knowledgeable on all the cars More

by Jcooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Roberts
Feb 09, 2021 -

Ed Napleton Honda St. Peters responded

Thank you so much for sharing your recent experience with us, Jcooper! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 06, 2021

The salesman Brianwas very knowledgeable and explained everything really good would recommend to my friends and would recommend napleton Honda thanks for taking care of me More

by Kevhayes16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian reuss
Feb 08, 2021 -

Ed Napleton Honda St. Peters responded

Hi, thank you for your feedback. We're thrilled you found our staff Brian knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

...
96
...