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Ed Napleton Honda St. Peters

St. Peters, MO

Overview
Employees
Reviews
Vehicles
4.6
1,877 Reviews
Napleton Honda is proud to offer Napleton4Life. Complimentary benefits which gives you Car Washes for the Life of the Vehicle Ownership,1st Year Maintenance on Us, First Dent on Us, Service Loaners on Warranty Repairs, and More. Family-owned and in business since 1931, with 64 franchises across five states, Napleton believes that customer satisfaction and common courtesy should be held above all else.
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4780 North Service Rd.

St. Peters, MO

63376

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Showing 1,877 reviews

February 06, 2021

Experience was wonderful. The coffee was hot and water cold. Visit was very pleasant salesman and support staff absolutely wonderful to deal with. Looking forward to enjoying my new Honda More

by Patcooperice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2021 -

Ed Napleton Honda St. Peters responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We look forward to your next visit! Take care!

February 01, 2021

Had a great experience!! Thank you for getting me into a new 2021 Honda Civic!!! Love my new car!!! Definitely anyone in need of a new car Napelton Honda is the place to go!!! More

by eerin44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Ries
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Feb 02, 2021 -

Ed Napleton Honda St. Peters responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Ed Napleton Honda in St Peters and we hope to see you again!

January 29, 2021

Many thanks to Stephen Daniels for taking lead and taking care of my son and combat veteran. He went above and beyond. Duane Booker & Thad for being professional and overly friendly. Thanks for being true pa More

by avboslady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Booker
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Feb 02, 2021 -

Ed Napleton Honda St. Peters responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2021

Had a wonderful test drive and experience with Randy James. Alex Choucri was very helpful in responding to our requests. They were open to negotiating which we appreciated. More

by murphdurph75
Recommend Dealer
Yes
Employees Worked With
Randy James
Report | Print
Jan 29, 2021 -

Ed Napleton Honda St. Peters responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please don't hesitate to reach out to us if there's anything more we can do!

January 27, 2021

Ben Pilla and Ron Horn did. Great job thank you so much.Came to my house to show wife could not be more satisfied Thak you More

by Jhaywood96@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Dempsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Loggins
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Jan 29, 2021 -

Ed Napleton Honda St. Peters responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2021

Great service, they always ensure your card is in top condition before returning it to you, their prices are pretty good too, I love the way they treat my car More

by saulog13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Donahue
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Jan 28, 2021 -

Ed Napleton Honda St. Peters responded

Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

January 26, 2021

LIED TO! Will my sales rep told me my sales tax was included and it wasn't!Will the sales rep will LIE straight to your face! More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Roberts
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Jan 28, 2021 -

Ed Napleton Honda St. Peters responded

Erica, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact us at (314) 486-9292 so we can work with you to make this right.

January 24, 2021

Gerald Griffin was an outstanding sales consultant that helped me with my car purchase. He was not only professional but courteous, knowledgeable, and has a great personality. Without him, I don’t know wha More

by Annemkelly9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
Report | Print
Jan 27, 2021 -

Ed Napleton Honda St. Peters responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 24, 2021

He was great! Really listen to me and my son, made my sons first car experience a Great one! He took the time but did not pressure us Thank You More

by Burgessmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2021 -

Ed Napleton Honda St. Peters responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 24, 2021

We had a great time working with Ben he’s a great sale man and Cesar it’s a great finance worker as well. I have a great time and I if ever need to come back I will More

by Roxana Suarez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
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Jan 27, 2021 -

Ed Napleton Honda St. Peters responded

Hi Roxana, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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