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Ed Napleton Honda in Oak Lawn

Oak Lawn, IL

4.6
1,528 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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5800 West 95th Street

Oak Lawn, IL

60453

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Showing 1,528 reviews

July 15, 2022

Had a wonderful experience dealing with Mr Kevin Campbell, very knowledgeable and helpful and friendly More

by chicodennis2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
Jul 18, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 09, 2022

The dealership had great customer service! Sales person Danny Nino was very helpful and patient! More

by Gibarra74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2022 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Gibarra74! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

July 08, 2022

My husband and I worked with jimmy and we purchased a 2022 Honda Insight. He was so patient and kind. He knew his product which helped us make our decision. I highly recommend jimmy at Ed Napleton Honda More

by Jansportski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Jul 09, 2022 -

Ed Napleton Honda in Oak Lawn responded

We're glad to hear our Staff took such great care of you, Jansportski! We hope we can continue to be of service to you down the road!

July 08, 2022

I went in looking for a car for my daughter and met Jimmy. Jimmy was nice and knew his product & inventory. He took my daughter on several test drives until we found the perfect car for her. Thanks for More

by Mikejanski45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Jul 09, 2022 -

Ed Napleton Honda in Oak Lawn responded

Mikejanski45, we appreciate you choosing Ed Napleton Honda of Oak Lawn Dealer! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

July 07, 2022

Gerald Griffin was an awesome salesperson- he was very courteous, knowledgeable and very friendly. It was a great experience leasing our New 2022 Honda CRV Touring vehicle from Gerald and Napleton.Hon More

by DJCADILLAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Martisek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hi, we're happy to hear you had such a positive experience with our team! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 05, 2022

Gerald Griffin is a great Car Salesman! You can tell he has a ton of experience! More

by Fourte1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerald Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Fourte1! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

July 03, 2022

Brought my 2015 Honda CRV to Napleton Honda in Oak Lawn and always have any service done at the dealership! Always excellent service. More

by Daly1000
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Ed Napleton Honda in Oak Lawn responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2022

I was looking for a smaller suv and stopped into Ed Napleton Honda. I worked with jimmy he was so helpful. I bought a new 2023 Honda HRV and I love it. Thanks Jimmy More

by Mikeydiss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
Jul 01, 2022 -

Ed Napleton Honda in Oak Lawn responded

Thank you so much for sharing your recent experience with us, Mikeydiss! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

July 01, 2022

If you want the best experience go see Jimmy. Words don’t do justice. He went above and beyond and we love our new Insight!!!! More

by Jbets88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bushell
June 28, 2022

Fuy a Napleton y Daniel me atendió muy excelente gracias. Les recomiendo que visiten a Daniel!!! More

by Sepulvedaenrique05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Nino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corderro
Jun 30, 2022 -

Ed Napleton Honda in Oak Lawn responded

Enrique, muchas gracias por tu comentario! ¡Nuestro equipo estará encantado de escuchar sus amables palabras y su alta calificación de estrellas! ¡Esperamos que nos siga eligiendo para todas sus necesidades automotrices! ¡Cuídate!

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