Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,528 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,528 reviews
July 09, 2022
The dealership had great customer service! Sales person Danny Nino was very helpful and patient! Sales person Danny Nino was very helpful and patient! More
by Gibarra74
July 08, 2022
My husband and I worked with jimmy and we purchased a 2022 Honda Insight. He was so patient and kind. He knew his product which helped us make our decision. I highly recommend jimmy at Ed Napleton Honda 2022 Honda Insight. He was so patient and kind. He knew his product which helped us make our decision. I highly recommend jimmy at Ed Napleton Honda More
by Jansportski
Employees Worked With
Jimmy Bushell
July 08, 2022
I went in looking for a car for my daughter and met Jimmy. Jimmy was nice and knew his product & inventory. He took my daughter on several test drives until we found the perfect car for her. Thanks for Jimmy. Jimmy was nice and knew his product & inventory. He took my daughter on several test drives until we found the perfect car for her. Thanks for your patience Jimmy. More
by Mikejanski45
Employees Worked With
Jimmy Bushell
July 07, 2022
Gerald Griffin was an awesome salesperson- he was very courteous, knowledgeable and very friendly. It was a great experience leasing our New 2022 Honda CRV Touring vehicle from Gerald and Napleton.Hon courteous, knowledgeable and very friendly. It was a great experience leasing our New 2022 Honda CRV Touring vehicle from Gerald and Napleton.Honda. Monica in the finance department was wonderful. More
by DJCADILLAC
July 05, 2022
Gerald Griffin is a great Car Salesman! You can tell he has a ton of experience! You can tell he has a ton of experience! More
by Fourte1
Employees Worked With
July 03, 2022
Brought my 2015 Honda CRV to Napleton Honda in Oak Lawn and always have any service done at the dealership! Always excellent service. and always have any service done at the dealership! Always excellent service. More
by Daly1000
Employees Worked With
July 01, 2022
I was looking for a smaller suv and stopped into Ed Napleton Honda. I worked with jimmy he was so helpful. I bought a new 2023 Honda HRV and I love it. Thanks Jimmy Napleton Honda. I worked with jimmy he was so helpful. I bought a new 2023 Honda HRV and I love it. Thanks Jimmy More
by Mikeydiss
Employees Worked With
Jimmy Bushell
June 28, 2022
Fuy a Napleton y Daniel me atendió muy excelente gracias. Les recomiendo que visiten a Daniel!!! Les recomiendo que visiten a Daniel!!! More
by Sepulvedaenrique05
