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Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,528 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
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Showing 1,528 reviews
September 24, 2019
New Car Purchase I was looking for my dream car and found it at Napleton Honda Oaklawn. Awesome deal we closed with Bob and Cordero. Thanks guys for accommodating us b I was looking for my dream car and found it at Napleton Honda Oaklawn. Awesome deal we closed with Bob and Cordero. Thanks guys for accommodating us beyond office hours! More
by MelG
September 24, 2019
Napleton Honda dream team! I had the best experience at Napleton Honda! John, mike, Sam bader and Yousef are The Dream team! They were all super helpful and knowledgeable. Would I had the best experience at Napleton Honda! John, mike, Sam bader and Yousef are The Dream team! They were all super helpful and knowledgeable. Would really recommend these guys! More
by Mazin33456
September 23, 2019
Bought first new car Went in on a saturday to look around. Ended up buying our first new car. We had a nice experience, Howard answered our questions and was not pushy at Went in on a saturday to look around. Ended up buying our first new car. We had a nice experience, Howard answered our questions and was not pushy at all. He was straightforward, and we appreciated his honesty when we were discussing our options. More
by Nzapletal
Employees Worked With
Mary in finance., Howard Becker
September 18, 2019
Buy a car Frim Mike, John, Dave Mike, John, and Dave are the best! Got me the price I was looking to spend and went above and beyond. Started at orland Honda and they were so horribl Mike, John, and Dave are the best! Got me the price I was looking to spend and went above and beyond. Started at orland Honda and they were so horrible to work with. Non professional! So happy I made the choice to drive to oak Lawn and work with these 3 awesome men!! Remember Mike, John, and Dave when u come in to buy a car at Honda!! More
by Lauren
September 18, 2019
When No One Else Could. I am very grateful. After going to so many other places and no one being able to finance me, they were able to get the job done. My salesman was very I am very grateful. After going to so many other places and no one being able to finance me, they were able to get the job done. My salesman was very polite and straightforward. Overall they did a very good job. More
by Ltmaxjr69
September 17, 2019
thank you sam Sam was great and knowledgeable of the car And was upfront about everything that had to do with the price and options and getting the car at dealersh Sam was great and knowledgeable of the car And was upfront about everything that had to do with the price and options and getting the car at dealership on time thank you More
by nc2123
Employees Worked With
September 14, 2019
Felt like buying from friends Mike greeted me at the door and from that point on I felt like I was being helped by a good friend. He and Eric gave me no run around. I felt valued e Mike greeted me at the door and from that point on I felt like I was being helped by a good friend. He and Eric gave me no run around. I felt valued every step of the way. You've got to come here! More
by Laura
September 13, 2019
Bought a Honda Civic Worked with Gerald Griffin, who was very knowledgeable, and very personable. He took time with me, not rushed, he explained all the features my car h Worked with Gerald Griffin, who was very knowledgeable, and very personable. He took time with me, not rushed, he explained all the features my car has. This is my second Honda. Gerald is a great person to work with! I'm recommending him to everybody. Thank you Gerald. Big Al More
by Big Al
Employees Worked With
September 12, 2019
new car purchase the sales manager and staff have been extremely helpful to our company for over 10 years. Every time we purchased a fleet car we were treated with dig the sales manager and staff have been extremely helpful to our company for over 10 years. Every time we purchased a fleet car we were treated with dignity and respect. More
by bob buikema
September 12, 2019
Used car deal I was looking for a used Civic and found the car here. Sam Bader my salesman helped me get a great deal. His desk partner Sean Pelayo was great., I was looking for a used Civic and found the car here. Sam Bader my salesman helped me get a great deal. His desk partner Sean Pelayo was great., More
by johnw
