Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ed Napleton Honda in Oak Lawn
Oak Lawn, IL
1,528 Reviews
Edward W. Napleton, opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise, and when that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. ("Ed") Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today the Napleton Family operates more than 50 dealerships in four states. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country.
Ed's business has grown to include 31 franchises - housed in 15 different locations - in three states. He owns domestic, import and high line franchises, and employs more than 1000 people throughout Illinois, Florida and Missouri. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 PM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,528 reviews
April 10, 2019
Amazing car buying experience! Sam was great! He listened to what I was looking for in a car and the price I wanted to stay at and he was able to make it happen! I would highly reco Sam was great! He listened to what I was looking for in a car and the price I wanted to stay at and he was able to make it happen! I would highly recommend him for your car buying needs! More
by Jennyb415
Employees Worked With
April 09, 2019
Great Service Great service, friendly staff. If you in the market for a car this is the place. Lots of selection not Just Honda but other great names. I truly recom Great service, friendly staff. If you in the market for a car this is the place. Lots of selection not Just Honda but other great names. I truly recommend . More
by Mzd
Employees Worked With
April 06, 2019
Purchased a used cars From beginning to end mike was a very polite guy. I felt he was to the point and help me out when needed. If you are looking for a car ask for mike! From beginning to end mike was a very polite guy. I felt he was to the point and help me out when needed. If you are looking for a car ask for mike! More
by Wilsonx
Employees Worked With
Michael Klein
April 06, 2019
New Car Purchase Came in looking to buy a new car, and walked out with one the day after coming in. Dan was extremely helpful and sold me on it almost immediately. Came in looking to buy a new car, and walked out with one the day after coming in. Dan was extremely helpful and sold me on it almost immediately. More
by Detravex
Employees Worked With
April 05, 2019
Great customer service Gerald griffin was very helpful and great at assisting us with what we wanted. We are very happy with our new car purchase and glad it was with Honda Gerald griffin was very helpful and great at assisting us with what we wanted. We are very happy with our new car purchase and glad it was with Honda More
by Ccastillo
Employees Worked With
April 02, 2019
Brand new odyssey! Mike and Cordero sold us our new odyssey and we are incredibly excited about it! They were very knowledgeable and professional and we would definitely Mike and Cordero sold us our new odyssey and we are incredibly excited about it! They were very knowledgeable and professional and we would definitely recommend everyone to Napleton Honda as well as mike and corderro!! More
by Yzhao0214
Employees Worked With
Corderro Covington, Michael Klein
April 02, 2019
New odyssey We bought a new odyssey from mike and corderro and are very pleased with our whole experience. They were very kind and professional and gave us a wond We bought a new odyssey from mike and corderro and are very pleased with our whole experience. They were very kind and professional and gave us a wonderful deal! More
by Jinbai
Employees Worked With
Corderro Covington, Michael Klein
April 01, 2019
Excellent all around! Took my car to Ed Napleton Honda to have a repair done. A service advisor took care of me right away even though I did not have an apppintment. I wa Took my car to Ed Napleton Honda to have a repair done. A service advisor took care of me right away even though I did not have an apppintment. I was told that my repair would take 90 to 120 mins. I was even notified that my car had a recall that they could take care of at the same time. Perfect! My car was ready in under 2 hours. My service advisor very professional and helpful. She took the time to go over all the details with me regarding the repairs. Excellent service! Couldn't be happier! I'll be back for my next oil change! Thank you, Iris! Additionally, Dave the manager is awesome. You can tell he cares about Honda's customers. More
by ANow
April 01, 2019
GERALD GRIFFIN GG was an amazing salesperson and an even better person. He really showed he cared about me and my family. This man is amazing, and I would highly rec GG was an amazing salesperson and an even better person. He really showed he cared about me and my family. This man is amazing, and I would highly recommend anyone looking for a car to talk to GG. More
by hugo1
Employees Worked With
March 30, 2019
Exceptional Experience! Just bought my first car! Bob and Cordero are the best in the business. If you’re looking to buy a car, I highly recommend asking to work with them! They helped me buy my first Bob and Cordero are the best in the business. If you’re looking to buy a car, I highly recommend asking to work with them! They helped me buy my first brand new car and I could not be happier! More
by Kroseraleigh1996
