Ed Voyles Honda

First Time Leasing I walked into the new car department and was immediately greeted and seated by Frank, who helped me a great deal with leasing my 2017 CR-V LX even tho I walked into the new car department and was immediately greeted and seated by Frank, who helped me a great deal with leasing my 2017 CR-V LX even though I'm a first time leaser. After getting the estimates and details of the car, Greg at Finances took over and painstakingly answered all my questions and worked with me to get me the lease I can afford, even after seeing my short credit history. Overall fantastic service and I definitely felt welcomed. More

Great customer service! This was my first purchase of a NEW car. Thanks to Ray Jay and the rest of the Honda crew it was a great experience and I love my new car!! This was my first purchase of a NEW car. Thanks to Ray Jay and the rest of the Honda crew it was a great experience and I love my new car!! More

Recall Work Work was completed while I waited with no pressure to complete any other work. I was asked if I needed anything else. I said no and they said OK. I' Work was completed while I waited with no pressure to complete any other work. I was asked if I needed anything else. I said no and they said OK. I've had experiences in the past where I would get a lot of pressure to do other work making me reluctant to bring the car in even for recall work. No problems at Ed Voyles Honda. Thank you! More

No worries My old Honda finally died after 306,000, but it didn't happen at a very ideal time. Working with Leon LaVaude was easy. Rohan was also helpful, and I My old Honda finally died after 306,000, but it didn't happen at a very ideal time. Working with Leon LaVaude was easy. Rohan was also helpful, and I had no problems with the financing the new car. I already knew what make and model I wanted so the only issue was finding a color that worked. Overall the experience was smooth. More

Great service Pete and Don gave us great service. They were very friendly and seemed really knowledgeable about the cars. I would highly recommend them to a friend. Pete and Don gave us great service. They were very friendly and seemed really knowledgeable about the cars. I would highly recommend them to a friend. More

Just Awful Customer Service Before I was even able to take my car in, I called them for 3 days and left over 10 voicemails and still no one called me back. Finally on the third d Before I was even able to take my car in, I called them for 3 days and left over 10 voicemails and still no one called me back. Finally on the third day, I asked the front desk agent to not blind transfer me to their phones. Finally, I was able to get some answers and brought my car in. The agent that took my car in seemed very unconcerned when I told him I tried calling a few times. He even mentioned he probably got one of my voicemails but left it at that. He checked my car in with not a lot of details or information on what I should expect. After service was done, I receive a call that my car was ready. I arrive to pick my car up and the cashier calls to have the car pulled around. I waited for about 2-3 mins when someone came up and asked me for my tag. After I provided that information, took them almost 10 mins to bring my car around. Finally once I see the car driving up someone tells me it was because a truck was blocking my car in. The agent that brought me my car then gets out to hand me the key and is not concerned in apologizing or offering any type of explanation. He looks almost annoyed at me for making him bright my car over. Overall an awful experience with your entire service staff. I'm very disappointed and will start driving 10 miles to take my car over to Woodstock, where friends have told me great things about their customer service. More

Satisfying purchase experience This dealership exceeded my expectations. I needed to make a purchase quickly. They located and transferred the vehicle the next day at a price agre This dealership exceeded my expectations. I needed to make a purchase quickly. They located and transferred the vehicle the next day at a price agreeable with me. More

Excellent customer service 2017 Honda Pilot needed to be repaired under warranty. Typically in the past, warranty repairs have been less than pleasant. As if I am at fault for w 2017 Honda Pilot needed to be repaired under warranty. Typically in the past, warranty repairs have been less than pleasant. As if I am at fault for wanting my car in the best condition. Guessing it is due to the fact that the service center is not making money. However, THIS time was least painless as possible as they treated me well and apologized for any and all inconveniences. Ed Price and Shannon Price were helpful, pleasant and went over the top to make this car like new. More

New Purchase Clint was amazing with the entire process of the purchase. We have already recommended him and the dealership to friends. Thank you for everything. We Clint was amazing with the entire process of the purchase. We have already recommended him and the dealership to friends. Thank you for everything. We are enjoying our new vehicle. More

New car, new friends Don was so helpful not only in helping us find the exact car to meet all of our needs, but he was thorough in making sure we had completely looked ev Don was so helpful not only in helping us find the exact car to meet all of our needs, but he was thorough in making sure we had completely looked everything over. They went above and beyond letting us actually test the car overnight and then got everything in tip top shape for us to pick it up all shined up after purchase. The process was easy and comfortable. I'm a person who always wants to go in and get an AMAZING deal I can tell everyone. I didn't even push back on the first price they told me - it was that incredible and I knew the perfect value for what the value IS and is to me. Don helped us find the perfect car for our family and I honestly feel like this title is real - new car and a new friend. I'm very thankful to everything from Ed Voyles and they will be the first place I go when I'm ready for my next car purchase. More