Ed Voyles Hyundai

Outstanding Customer Service End result of total 'first time brand new' car buying experience......Blessed!!!!! Prior to coming to Ed Voyles I was in a place of depression, disg End result of total 'first time brand new' car buying experience......Blessed!!!!! Prior to coming to Ed Voyles I was in a place of depression, disgust, anxiety, frustration....it was bad. I was in a top heavy vehicle that was only a few years old but year after year was costly me drastically and very unexpectedly. When I contacted Ed Voyles I didn't give too much thought in the success of my process because I was shut down prior from the dealership where I purchased my previous vehicle. My expectations of anything working out, or receiving customer service where the salesperson would go out of their way or even the finance manager going out of their way, was a complete surprise for me. From the moment I made my first inquiry Benjamin worked extremely diligent in ensuring that he was going to make something work and I continue to applaud his efforts but at the same time doubt his ability to become successful. One change that I had not experienced in a long time especially with my move down here was when one vehicle didn't work out he was persistent in me not giving up on myself and showing me how I could still have what I wanted without settling for something else. He and Darryl were extremely patient with us to the point that they were the last two employees in the building. This did not alter the exemplary customer service I received. Benjamin could have inquired if we could come back the next day to finish the small things, (tour, answering questions about service, providing the guided tour of the features in my car, or just waiting with us while we transferred the things from the old vehicle to the new one), or what might seem small to anyone else but he didn't, he even waited to pull out the lot until we were pulling out. Overall I was completely amazed by the service I received and the dedicated commitment given to ensure that they would be successful in getting me into my first brand new car. It was an awesome feeling and I must tell you that it will be a month on Monday, April 14th that I drove my car off the lot and the reality of it has still not set in even though I drive it. If you haven't been able to tell from my message I really want to applaud the customer service received by Benjamin Booker and Darryl Nesmith. I would highly recommend and have been recommending Ed Voyles and Benjamin to everyone I meet, seee and talk to. More

My husband and I went to Ed Voyles and worked with Pat Losack, Sales Manager and Daryl Nesmith, Business Manager. From start to finish, Pat had a warm and friendly disposition, while at the same time very Losack, Sales Manager and Daryl Nesmith, Business Manager. From start to finish, Pat had a warm and friendly disposition, while at the same time very professional. Pat made our car buying experience very positive and turned our negative situation into a positive one. Darryl was very friendly and very quick in getting us wrapped up after we selected our vehicle. I would recommend this dealership to anyone in the future. I anticipated a high pressure negative situation and it ended up being the absolute opposite. We love our 2014 Sonata and thank everyone there for their help!! More

Ed Voyles Hyundai was recommended to me by a friend who had purchased several cars from Pat Losack. I found Pat to be friendly, attentive, and knowledgable about the cars. I live in TN, and could have ea had purchased several cars from Pat Losack. I found Pat to be friendly, attentive, and knowledgable about the cars. I live in TN, and could have easily bought my car there, but Pat made it well worth my time to make the drive to Atlanta. His low-key, no pressure approach is just what I like in a car salesman, and I feel he is a great asset to Ed Voyles. I would buy another car from him in a heartbeat. I spoke to Pat numerous times by phone before buying the car, and he was always patient and responsive. He took his time in explaining all the features of my 2014 Tucson Limited, especially the tech package to a very non-tech customer. Great car buying experience! More

I came referred by the USAA Car Buying Program so i basically knew what i wanted to purchase and what I expected to pay for the vehicle. Mr. Losack was professional and efficient in helping inspect th basically knew what i wanted to purchase and what I expected to pay for the vehicle. Mr. Losack was professional and efficient in helping inspect the vehicle and test drive it. I explained that I was weighing whether to continue with another make or to move to a Hyundai and that I wanted the night to reflect on my options. I did not feel any pressure to make an immediate commitment. I call Mr. Losack the next morning to let him know my decision to move ahead with the Hyundai. We agreed on a time to finalize the deal and discussed my time constraints that day. Mr. Losack delivered the vehicle, got me set up in it, finalized my trade in at the price level I needed to make the deal work and got me on the road on time for my next engagement. I cannot say enough nice things about the professional and courteous treatment I received from Mr. Losack at Ed Voyles Hyundai. Rate me as a very satisfied customer! More

Both Sasan and Josh were excellent to work with. Even when there was a change of plan, they were very accommodating and made me feel comfortable in my purchase. I will recommend this dealership to all m when there was a change of plan, they were very accommodating and made me feel comfortable in my purchase. I will recommend this dealership to all my friends and family and be sure to have them ask for Sasan! More

A great car buying experience. My sales consultant was very knowledgeable and went far beyond my expectations to make the buying process easy, fun, and most importantly memorable. I would absolutely recom very knowledgeable and went far beyond my expectations to make the buying process easy, fun, and most importantly memorable. I would absolutely recommend buying a car from Sasan and his team at Ed Voyles Hyundai. More

Afternoon, Pat was the constant professional Afternoon, Pat was the constant professional throughout my entire experience and this is why I gave my rating of Great. I found the vehicle by usin Afternoon, Pat was the constant professional throughout my entire experience and this is why I gave my rating of Great. I found the vehicle by using Autotrader and decided to give the dealership a chance. I would recommend Ed Voyles Hyundai (or any of its dealerships) and would use them again when I am looking to purchase another vehicle. I also appreciate the great job that Rashid performed during the financial process. Regards, Ricky More

I was looking at ALL midsize Crossovers/SUVs to replace my 2002 Ford Explorer. Pathfinder, Explorer, Acadia, Equinox etc... I had been to several other Dealerships where I was treated in such a way that I my 2002 Ford Explorer. Pathfinder, Explorer, Acadia, Equinox etc... I had been to several other Dealerships where I was treated in such a way that I will NEVER GO BACK and I will tell everyone I know to stay away. So I came to Ed Voyles because thats where I bought my Ford Explorer - from Josh Hatch at Ed Voyles Honda Used Cars in 2008. It was an incredible experience so I HAD TO COME BACK TO ED VOYLES. I decided this time I wanted a New vehicle so I was referred to Eric Paredes at Ed Voyles Hyundai, by Marty Hammerman at Ed Voyles Honda. Eric asked me a whole bunch of questions, LISTENED TO MY ANSWERS, took me for a test drive to see if I even liked the Santa Fe and upon our return he managed to find and pull up a Hyundai Santa Fe AWD (the only AWD on the lot) with everything I wanted (even the color was beautiful). I TOLD HIM IT MUST BE AWD AND HE FOUND IT/HAD IT. We went for another test drive VERY NICE. I found it to be an incredible feeling to test drive the actual vehicle I wanted (with all the bells and whistles I want - no more, no less). I was encouraged to take the vehicle for an extended test drive and bring it back the next day to give them my final decision. I did exactly that and more research on THIS vehicle. Upon my return the next day we immediately began to discuss the price, trade-in and ALL military appreciation incentives with ISM Pat Losack, topped off by an incredible financing offer from Rashid Ali, and I drove away EXTREMELY HAPPY with my FIRST EVER NEW CAR. ED Voyles Hyundai gets major brownie points with me because... #1) THEY HAD THE CAR I WANTED ON THE LOT !!! Do you have any idea how hard it is to find AWD/4WD on the lot? Sure I could have just ordered what I wanted but that could take two months. #2) They are incredibly professional, personable and accommodating with each and every GUEST that comes in... #3) They didn't make me feel like they were trying to SELL me the vehicle, they introduced the vehicle to me and gave me the time I needed to make this VERY EXPENSIVE decision. After all, I am the one buying it not them and there are a lot of other vehicles to choose from. It all comes down to this, I am an Ed Voyles customer for life. Due to the exceptional treatment from the Ed Voyles staff, I will never go anywhere else. If I or anyone I know needs a New/Used vehicle I will always (and have since February 2008) recommended Ed Voyles Family of vehicles. In fact several of my friends have already taken my advice and purchased cars from ED Voyles. From the Heated Seat of my New Santa Fe, Thank you Pat Losack, Eric Paredes and ED Voyles Family More

This is my 4th Hyundai. I have loved them all and had great results with each. Ed Voyles Hyundai is the only Hyundai Dealership I have dealt with and have always received exceptional Customer Service. I great results with each. Ed Voyles Hyundai is the only Hyundai Dealership I have dealt with and have always received exceptional Customer Service. I would highly recommend them for new sales as well as Service. It's always a good experience and I feel they are trustworthy. Sasan was an excellent salesman to deal with. Rob Stover has helped me in the Service Dept for many years and been honest and great! More

Ben Booker was a pleasure to work with, extremely knowledgable and professional. Rashid Ali made the finance end of completing the transaction stress free and understandable. I recommend Ed Voyles H knowledgable and professional. Rashid Ali made the finance end of completing the transaction stress free and understandable. I recommend Ed Voyles Hyundai for your car purchase. Unlike most dealerships, I felt no pressure to "do the deal." It was very pleasant experience! More