Ed Voyles Hyundai
Marietta, GA
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I bought a new Genesis at Ed Voyles Hyundai in January, 2009. The sales experience was fine and the service has been fantastic! Rob Stover has been great to work with, and the Service Manager (sorry, don 2009. The sales experience was fine and the service has been fantastic! Rob Stover has been great to work with, and the Service Manager (sorry, don't recall his name offhand) fixed a warranty problem no questions asked. Could not be more pleased, and I also have a Lexus and a Mercedes. I get better service at Ed Voyles Hyundai than I get at my Lexus or Mercedes dealers for far less money. More
After visiting the location on a Sunday and receiving no assistance, I opted for email communication. I was met with a condescending attitude and a generally disrespectful tone while attempting to negotiate assistance, I opted for email communication. I was met with a condescending attitude and a generally disrespectful tone while attempting to negotiate. The internet sales consultant, Lanny Lee, was extremely insulting in his responses. Instead of just simply saying "I can't do that" or "here is what I can do" he proceeded to almost bully me on the figures I was giving him, which I had gotten from edmunds, so I know they were reasonable. This was his first reply to me, which ended the negotiations very promptly. As I received poor service both at the store and online I would advise against this dealership and Lanny Lee specifically. I was met with a much better attitude at Cherokee Hyundai in Kennesaw. More
I had been researching a new vehicle purchase for about six months. Everything had to fit. How much I would spend, gas mileage, color and quality of vehicle. I had already been to 2 dealers, one didn't lik six months. Everything had to fit. How much I would spend, gas mileage, color and quality of vehicle. I had already been to 2 dealers, one didn't like that I had already secured my own financing and insisted I use theirs. I walked.The second took a deposit for a car that never came. I took a chance and went into Ed Voyles Hyundai to check out a car I had located on the web after viewing over 500 vehicles. I found everything I needed. The perfect car at a great price, the best sales person and the peace of mind that my next vehicle purchase will only take one trip to Ed Voyles. More