Ed Voyles Kia

Just bought a car at Ed Boyles Kia in Smyrna. Very dissapointed in how the deal was finalized. The sales person added on over $2,000.00 of extended warranty and gap insurance when we didn't want it. R dissapointed in how the deal was finalized. The sales person added on over $2,000.00 of extended warranty and gap insurance when we didn't want it. Raising monthly payments over $30.00. I'm considering returning th noe car. More

Excellent customer service and productt knowledge!!! Jim Voyles was awesome to deal with and he is definitely carrying on the family tradition of excellent customer service and in-depth knowledge of the Jim Voyles was awesome to deal with and he is definitely carrying on the family tradition of excellent customer service and in-depth knowledge of the vehicles! We have now bought two cars through Ed Voyles Kia and are about to purchase our third. We HIGHLY recommend going here for your next purchase for first class service!!! More

efficient and friendlyRon Thompson is a good service efficient and friendly Ron Thompson is a good service advisor. He explained future maintenance that's recommeded for my Kia Soul. Cashier is also ver efficient and friendly Ron Thompson is a good service advisor. He explained future maintenance that's recommeded for my Kia Soul. Cashier is also very friendly. Felt well taken care of as I waited on an oil change/tire rotation. More

Went to this dealership to buy a new car the service people the manager they were so insulting and rude I felt like they were just full of games and tricks I ended up going to carriage Kia and purchased people the manager they were so insulting and rude I felt like they were just full of games and tricks I ended up going to carriage Kia and purchased a car within an hour More

Very Good Service Very Good Kia collision did a great job. My vehicle was just purchased in February 2019, and 6 months later a moron hit my car at a red light. This i Very Good Kia collision did a great job. My vehicle was just purchased in February 2019, and 6 months later a moron hit my car at a red light. This is a brand new vehicle and i wanted it to look brand new again after the repairs... and it does! Thanks Josef at Service for doing my complimentary oil change. Thanks Walt Wheatley for helping with tha USAA insurance claim! I will get you Varsity burgers next time! More

Zach was super helpful We had Zach and he was super friendly and helpful. He had great suggestions on cars and colors to test out. I can't imagine better customer service. We had Zach and he was super friendly and helpful. He had great suggestions on cars and colors to test out. I can't imagine better customer service. More

Service Dept Wonderful Service advisor Mr Josef Fraser did an excellent job, getting my car in and all problems taken care of. A very pleasant experience. Thanks Wonderful Service advisor Mr Josef Fraser did an excellent job, getting my car in and all problems taken care of. A very pleasant experience. Thanks to Mr Fraser and Voyles service. Recommend highly More

Poor customer service It is very unusual to get someone to answer the phone at either number. The phone rings about 20-25 times then stops. I finally got through, but the p It is very unusual to get someone to answer the phone at either number. The phone rings about 20-25 times then stops. I finally got through, but the person I needed was not available. I have left 2 messages over the last 5 days, but my call has not been returned. Now I can't get an answer. It seems that only one of the many people there can answer my question. I have sold the car I purchased from them. I need to find out what they need from me to cancel my extended warranty before I let the car go. No one seems to know. More

Great Experience We had a great experience working with Tia Mack in purchasing our new Telluride. She was very helpful and made the experience as smooth as possible. We had a great experience working with Tia Mack in purchasing our new Telluride. She was very helpful and made the experience as smooth as possible. More

Quick and Easy out of town purchase I had a great experience. I purchased a vehicle within a week. The car was delivered to me. Tia Mack, saleswoman, was great - no hassle, or wasting I had a great experience. I purchased a vehicle within a week. The car was delivered to me. Tia Mack, saleswoman, was great - no hassle, or wasting time. I will buy from this dealership again. More