
Ed Voyles Kia
Smyrna, GA
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1st Time Buyer / Great experience As my title to this review tells you I’m a first time buyer. My experience was a really good one at Kia. Chianna and her manager Robert were awesome. As my title to this review tells you I’m a first time buyer. My experience was a really good one at Kia. Chianna and her manager Robert were awesome. Chianna was on it from the moment we stepped on the lot. She gave us a kind friendly greeting and was able to show me exactly what I asked for. I wasn’t looking for anything super expensive or flashy and she understood that. I appreciated that Chianna wasn’t trying to push me into buying anything outside of what I wanted to spend. Chianna and Robert were able to show me 2 awesome options that was hard to make a decision on. This was the 2nd lot of the day and I honestly didn’t think I was going to find or buy anything. How could I resist a great offer after such good customer service. I am in the customer service field so I value that in a business. If you go to Kia on Cobb Parkway ask Chianna she’s amazing!!!! More
Lenny at Ed Voyles Kia is great-helped me with the Sorento Lenny in the service department helped me with a Sorento that was overheating.It wasn’t the thermostat or the fan,it just needed a radiator flush a Lenny in the service department helped me with a Sorento that was overheating.It wasn’t the thermostat or the fan,it just needed a radiator flush and new coolant.Lenny should be your go-to guy in the service department at Ed Voyles Kia...just my luck,now they will make him a manager.. Thanks,Lenny C.B. Stewart More
First Car Great Experience After having a car emergency, I was not exited to make my way to a dealership but luckily I ended up at Ed Voyles Kia under the care of Brandon, Rober After having a car emergency, I was not exited to make my way to a dealership but luckily I ended up at Ed Voyles Kia under the care of Brandon, Robert and Lynn. I had Brandon as my salesman. He gave excellent service and offered me a good deal on the car. He was honest and found us the best deal for my unique situation. While my deal was great, his personality and ability to accommodate our high standards of sales exceeded our expectations. He even played along and let us sit in the Stinger in order to sign the deal (to note I bought a much less expensive car) Can't really say enough how thankful I was from all three of them for making my first car buying experience actually fun. Check out this dealership. More
Service visit met all expectations Recently did my Cadenza's milage maintenance service, and had a very good experience. Shina, the service advisor could not have been more cordial and, Recently did my Cadenza's milage maintenance service, and had a very good experience. Shina, the service advisor could not have been more cordial and, more importantly, more informative. She got me in and out in a reasonable time that she had indicated, and there were no surprises in services or costs. Will certainly continue to use Ed Voyles Service to maintain my car. More
One of the best dealers to do business with This is one of the best dealership group to either purchase a vehicle or get your car serviced after the sale. No funny business honest and straight f This is one of the best dealership group to either purchase a vehicle or get your car serviced after the sale. No funny business honest and straight forward, they don't try to hide anything in the deal when purchasing a new car. I purchased a vehicle their and referred two friends who also purchased from Ed Voyles. Every one is a pleasure to deal with from service to sales. More
Service Tge employees were Very freindly and polite, abd the lounge was also good, it just took a little long. Well actually I have no complain Tge employees were Very freindly and polite, abd the lounge was also good, it just took a little long. Well actually I have no complain More
Top Notch Service I Trust Their service team has been top notch every time I've visit - super nice, they listen and go above and beyond. I especially like that they clean my ca Their service team has been top notch every time I've visit - super nice, they listen and go above and beyond. I especially like that they clean my car before they return it to me. Super awesome! More
Exciting and pleasant My visit with Ed Voyles Kia today was very pleasant my sales rep Brandon shepherd was phenomenal and also the sales manger Robert Baptiste were excell My visit with Ed Voyles Kia today was very pleasant my sales rep Brandon shepherd was phenomenal and also the sales manger Robert Baptiste were excellent they have a wonderful staff More
Masterpiece of good service and honest disclosure My experience on a Sunday with Salesperson Chianna was magnificent to say the least. She was kind, courteous, and informative about the product. If sh My experience on a Sunday with Salesperson Chianna was magnificent to say the least. She was kind, courteous, and informative about the product. If she didn't know that answer, she made sure she got it. A star in the making! More
Awesome Customer services Great and wonderful vibe from Dextavius. He greeted me with a smile and full of energy that made me feel welcome to the dealerships. Keep up the good Great and wonderful vibe from Dextavius. He greeted me with a smile and full of energy that made me feel welcome to the dealerships. Keep up the good job Dex!! More