Ed Voyles Kia

My experience with the Ed Voyles service department was Grea I would recommend Ed Voyles service department to my friends, and family! I was greeted promptly , and my service needs were handled in a very timely I would recommend Ed Voyles service department to my friends, and family! I was greeted promptly , and my service needs were handled in a very timely manner. More

Service sucks Service manager said couldn't fix my car giving it's condition that does not make sense the front bumper cover was missing so couldn't touch dumbest t Service manager said couldn't fix my car giving it's condition that does not make sense the front bumper cover was missing so couldn't touch dumbest thing I heard More

Lynn Ossie was AWESOME! Lynn Ossie went above and beyond the call of duty. She saved me a lot of money and made me feel confident in her abilities. Lynn Ossie went above and beyond the call of duty. She saved me a lot of money and made me feel confident in her abilities. More

Always the best in customer service The entire staff always gives 150% Professional and accommodating from start to finish, Highly recommend this family owned dealership Timely turn The entire staff always gives 150% Professional and accommodating from start to finish, Highly recommend this family owned dealership Timely turnaround on service appointments that don’t break the bank More

Dead battery. When bulletin is issued for part replacement why aren’t parts in stock? I have to travel from Acworth again when the part comes in. When bulletin is issued for part replacement why aren’t parts in stock? I have to travel from Acworth again when the part comes in. More

A PLEASED CUSTOMER CHINA WAS TOTALLY AMAZING AND VERY PERSONABLE. SHE WAS VERY KNOWLEDGABLE ABOUT MY CAR AND IT'S NEEDS. I WOULD LIKE FOR HER TO BE MY POINT OF CONTACT W CHINA WAS TOTALLY AMAZING AND VERY PERSONABLE. SHE WAS VERY KNOWLEDGABLE ABOUT MY CAR AND IT'S NEEDS. I WOULD LIKE FOR HER TO BE MY POINT OF CONTACT WHEN I HAVE SERVICE NEEDS. More

Awesome Everybody was wonderful they are really decated and care about there customer I went to give Kia dealerships and I turned down when I came to Ed Voyua Everybody was wonderful they are really decated and care about there customer I went to give Kia dealerships and I turned down when I came to Ed Voyuals they said we going get you in a car and they did just that More

Going above and beyond I've only been to Ed Voyles two times so far one for an oil change and the second time to get my lug nut replaced that came off. Each time that I've w I've only been to Ed Voyles two times so far one for an oil change and the second time to get my lug nut replaced that came off. Each time that I've went into the location the customer service has been awesome. Each of the service writers has been very informative and eager to help out in any way that they can I would truly recommend Ed Voyles Kia as they are an awesome service center. More

Trade in for a new car made easy I knew I wanted to trade my car in but wanted to avoid dealerships due to the high pressure they put on you for a sale. But I wasn't in any rush beca I knew I wanted to trade my car in but wanted to avoid dealerships due to the high pressure they put on you for a sale. But I wasn't in any rush because I really loved my 2014 Kia. I went to Ed Voyle to figure out my options one day after work. Orion and Robert were both instrumental in helping me thru the process. It was getting late and lenders were closed so they offered for me to take the car home even though it wasn't purchased yet. I woke up thinking 'What did I do" and then realized - nothing, there was no pressure and I didn't actually buy it yet. What a great feeling. I went back early afternoon and discussed numbers and where I wanted to be and then Lynn was brought into assist. I walked out with my new car!! No high pressure sales, they went above and beyond to make me feel comfortable, and I was given different options. I waited to leave this review until my prior loan was paid off, I received my new tags/registration and until I was able to make my first payment on the new loan. Everything happened just as they said it would. With all the negative car salesman/dealership stereotypes, it was refreshing to have them be the ones to make me feel comfortable with my decision. Thank you all for making it so easy, More

My First Car! I initially found my vehicle of choice online and submitted an availability request. I scheduled a meeting with Brandon for Saturday, April 28th. Sho I initially found my vehicle of choice online and submitted an availability request. I scheduled a meeting with Brandon for Saturday, April 28th. Shopping in the neighborhood a few days early i decided to stop by and see the car in person before my appointment. I walked in that dealership just wanting to LOOK at the car and end up driving off the lot with my first car! Brandon was very nice and made the process seamless. Jaldrin took me out for a test drive and let me know about all of the features while Brandon helped another customer. Robert, the manager, was so helpful in making sure I got the rate I wanted and the car of my dreams! I came in not knowing anything about buying a car and they made sure I knew exactly what was going on and never intimidated me into the sale. Tim in finance explained all the numbers and answered all my questions. This team helped me make one of my first big decisions in life and I cant stop raving about how great they all are. More