Ed Voyles Kia

MIXED REVIEWS I have purchased 2 Kia's from them and I must say though I love their cars I think they lowball women as most salesmen do. I went from a soul to an op I have purchased 2 Kia's from them and I must say though I love their cars I think they lowball women as most salesmen do. I went from a soul to an optima and when I had my soul my credit was worse then when I got my optima and I had a down payment I am paying almost $600 a month and I have a perfect driving record and moderate credit. But I plan on refinancing or trading it in for something more reasonable I'm a college student on minimum wage salary so needless to say this is killing my pockets and getting service takes a whole day so clear your schedule for an oil change because you'll literally be there from 8am-8pm not to mention they are known to lose your car during the process. My car has been lost/misplaced twice and they don't review your account so if your on a service plan that provides you free services you have to tell them or they will charge you for the services without checking the acct. Other then that their cars are great I love my optima I love talking to the customer service department via phone they are very professional but I hate paying this high monthly bill. More

Refreshing, no pressure approach. Not my "first rodeo" by a long shot and not even my first Kia, so I was not excited to engage in the usual sales gamesmanship. The atmosphere at Ed V Not my "first rodeo" by a long shot and not even my first Kia, so I was not excited to engage in the usual sales gamesmanship. The atmosphere at Ed Voyles Kia is unlike any other in recent memory and puts you at ease. Their approach was completely professional in allowing us to come together and reach a mutually agreeable price, without the usual back and forth posturing. Everyone involved made me feel comfortable and well taken care of and I feel like I have found a new home here for all of my new Kia's future needs. Kudos to all: Robert Baptiste, Doug Harms, Lynn Ossie, Jaldrin Rodriguez and the star salesman who started it all, Brandon Shepherd. Keep the popcorn hot -- you never know when I'll be dropping by or sending a referral or two. More

I love my new purchase I just don’t even know how to express the level of excitement I am feeling right now. This is totally the feeling that I used to get as a child on Chr I just don’t even know how to express the level of excitement I am feeling right now. This is totally the feeling that I used to get as a child on Christmas morning. I have been searching for a car for about three weeks and have encountered different personalities in sales people that reminded me of why the used car sales industry has such a bad reputation. See, I have some issues that I thought would prevent me from getting a car. My credit is not the best it’s ever been. I just finished school and got a job that I started three weeks ago. I won’t get into the bad experiences that I had while looking except to say that one dealer wanted me to pay way too much money for a starter car with no bells and whistles. I finally ran into a sales person who was honest enough to tell me that my credit was not bad enough to warrant me shopping at a buy here pay here. He knew what I wanted and suggested I go to a Kia dealer. I live in Marietta, so Ed Voyles Kia in Smyrna was a natural choice. I called and spoke with Jaldrin Rodriguez who didn’t seem to flinch when I told him of the challenges I had. He invited me in and I admit that I almost did not go. I was approved with a dealer who could not deliver the car that I wanted for a week and a half and I had actually decided to wait. Then, after a couple of hours I went in and met Jaldrin. We spoke briefly and he showed me a car similar to what the other dealer told me I had to wait for. Once I was in the car it in no way was a comparison to the other car. There were so many features that I was blown away and Jaldrin took his time and showed me each and every one. He made sure that I was comfortable and got to know the vehicle before I left the dealership. This is by far the most beautiful car I have ever owned. The price is right and they got me in and out. There was no sitting all day, it took maybe three hours start to finish. The staff was super friendly, from the sales people, to the finance team, to the Sales Manager Robert Baptiste. This has been the most enjoyable car buying experience I have ever had. I am please with the vehicle and this is the first time in years of car buying that I have no buyer’s remorse. I’m just excited to be driving the car of my dreams at a cost I can afford. If you are in the market for a new car I highly recommend Ed Voyles Kia. More

Good Experience for a Dreaded Task I had to take my vehicle in due to a recall. Having to do this was very inconvenient, but, if I had to do it, I'm glad I selected Ed Voyles. It was a I had to take my vehicle in due to a recall. Having to do this was very inconvenient, but, if I had to do it, I'm glad I selected Ed Voyles. It was a pleasant environment, and the staff was friendly, professional and accommodating! More

Mary Hunter Wonderful people! As soon as I walked in I was greeted! The manager even took time to come and personally greet me himself which was very welcoming! T Wonderful people! As soon as I walked in I was greeted! The manager even took time to come and personally greet me himself which was very welcoming! There not like your normal dealerships where they attack you like vultures, even if you’ve already been helped everyone still make sure you’re comfortable as far as water, popcorn etc. what I love about this place is even after you’ve purchased your vehicle they don’t just write you off like job complete but after purchasing my vehicle I thought something was wrong with my vehicle and they happily checked my car and gave me a loaner until they fixed the issue! Last but not lease after you purchase your vehicle everyone stops what they’re doing to gather around the gong that you hit after their done clapping and singing to openly welcome you to the Kia family! Which is such an amazing welcoming feeling. Over all I had a wonderful experience here I really feel at home and literally part of the family. I want to thank everyone there for your awesome hospitality and welcoming spirits! I will most definitely recommend this dealership! More

Miss Scarlet Our experience with Ed Voyles Kia was exceptional. All of the staff that we encountered were very professional and desired to help us find a vehicle t Our experience with Ed Voyles Kia was exceptional. All of the staff that we encountered were very professional and desired to help us find a vehicle that we would be pleased with and that would serve our needs. We really appreciated the respect that Abdoulaye demonstrated towards us, as we were not necessarily planning to purchase on this date. As return customers to Ed Voyles, we just knew that we would find what we were looking for, and we were able to look and talk without any high pressure sales approach. Thank you Abdoulaye! We are also grateful for the service provided to us by Lynn Ossie. Lynn, you made the process so smooth and quick, thank you! More

Great Experience I was originally sent in to work with Brandon Shepard but he was already working with other customers so he set me up with Abdoulaye. Abdoulaye was GR I was originally sent in to work with Brandon Shepard but he was already working with other customers so he set me up with Abdoulaye. Abdoulaye was GREAT!! He worked with me thru the whole process & was very patient & understanding. This was my 3rd Soul & he knew I was very price conscience, I was not an easy sell!! I must also give credit to Doug Harms, the Sales Manager, who was critical, in making the deal work for me!! Everyone was astoundingly friendly & helpful. Kudos to a wonderful TEAM at this location!! Looking forward to going to them for all my needs!!! More

No More Negative Equity I had a wonderful experience working with Robert, the sales manager, Brandon, Jaldrin, and Lynn. All of them worked together to make sure that I had I had a wonderful experience working with Robert, the sales manager, Brandon, Jaldrin, and Lynn. All of them worked together to make sure that I had a pleasurable experience and that I would no longer have negative equity. I walked out of Ed Voyles Kia with a BRAND NEW 2018 Kia Optima. I absolutely love it! More

Got More Than What We Were Seeking We had a great experience at this dealership. Let me start by saying we were exhausted and not motivated going into the dealership but we found better We had a great experience at this dealership. Let me start by saying we were exhausted and not motivated going into the dealership but we found better than what we were seeking in their used vehicle inventory. The car we liked was slightly over budget so they offered other options below my budget. In the end we went with our first choice and they made it work to go a couple of dollars over budget but with a 10 year bumper to bumper warranty. Everyone was great from the sales rep (Roxanne), sales manger (Robert), to the finance manager (Rashid). You won’t be disappointed...they made buying a car easy! More

Best car buying experience ever! The Manager at this location was great very professional and helpful in assisting me through my purchase. I wasn't pressured or forced in to anything The Manager at this location was great very professional and helpful in assisting me through my purchase. I wasn't pressured or forced in to anything i didn't want. I told him what i was looking for and i came out better than i could've thought. The sales person Jaldrin was very honest and helpful in assisting me with my purchase. I would highly recommend this location to anyone looking to purchase a reliable and nice vehicle. Thanks Ed Voyles Kia! More