
Ed Voyles Kia
Smyrna, GA
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Fabulous! I was in and out in about 30 minutes. I truly appreciate the fast service. I was worried when I drove up because I was in a line of other people who I was in and out in about 30 minutes. I truly appreciate the fast service. I was worried when I drove up because I was in a line of other people who was sure had appointment. but The Technician promised me mind would not take them, and she had promised, and I appreciate that. More
The vehicle purchased almost didn't happen. I purchased a vehicle that was transported from another dealership. The next day, the transporting of this vehicle was in an accident. The following I purchased a vehicle that was transported from another dealership. The next day, the transporting of this vehicle was in an accident. The following day I went to the dealership to ensure all my paperwork was destroyed. I spoke with James Hill and he stated that he was sure he could still get another vehicle. Within 20 minutes, he had found the vehicle. The vehicle was delivered the next day. The two sales representatives are very knowledgeable and sociable. Brittany and Devonta took the time to explain the different features and functionality of the vehicle. More
From the person answering the call to make an appointment (very polite and professional, and still welcoming), to Dextavious in the Service department, it could not have gone smother. Dex kept me informed th (very polite and professional, and still welcoming), to Dextavious in the Service department, it could not have gone smother. Dex kept me informed throughout. More
Daidrean showed good communication, I received quick service delivered in time promised and the onsite manager responded to my request for some of his time service delivered in time promised and the onsite manager responded to my request for some of his time More
Best part of the experience was Stephen Empie our sales person. Stephen was knowledgeable and took all the time necessary to answer the questions and get us comfortable with the car. At all times, we felt person. Stephen was knowledgeable and took all the time necessary to answer the questions and get us comfortable with the car. At all times, we felt Stephen was working for us - to find the car we wanted, instead of just what the dealership might want to sell us. In addition, the finance person we worked with to purchase the car (Andrew? not sure) was excellent - straight to the point and working with us to complete the process. I didn't work with any of the people listed below, but I had to rate them to submit this review, so I put a neutral 3 in there. This is a very poor survey form for many reasons, primarily that I was forced to rate people I never worked with. Why didn't this survey list the people I did work with? Are we talking about the same dealership - Ed Voyles Kia???? More
Kia sold me a car with recall motor fixed motor and caused gas leak that caused me $542 they refuse to reimburse me after I have purchase two vehicle from them, them making over 40k and not paying even caused gas leak that caused me $542 they refuse to reimburse me after I have purchase two vehicle from them, them making over 40k and not paying even to make things good with buying customer! Stay away they only care about taking your money they don’t care to keep good client customer relationship once the sale is made More