Ed Voyles Kia of Chamblee

Ed Volyes Kia of Chamblee exceeded all of my expectations. David Booth (GM), Albert Ridgeway (Sales Consultant), and Skip Mullen (Business Manager)were all very friendly, patient, knowledgeable, expectations. David Booth (GM), Albert Ridgeway (Sales Consultant), and Skip Mullen (Business Manager)were all very friendly, patient, knowledgeable, and genuinely nice. Albert Ridgeway was fanstastic and I highly recommend him if you are looking for a new car. He took the time to explain the features of the car I was looking at and was super during the whole buying process. No pressure at all. More

I visited this dealership three times. First to test-drive, then to buy, then to deliver a check. The first time, I was greeted instantly (before entering the building). Everyone was very friendly test-drive, then to buy, then to deliver a check. The first time, I was greeted instantly (before entering the building). Everyone was very friendly and pleasant. I said I wanted to buy a new 2012 Kia Soul. Instead of showing me a new one, we test-drove a used 2011 model. I didn't even realize it was the 2011, until we were back inside viewing paperwork. I inquired again about a new 2012, and asked about options / OEM add-ons. My salesman opened Kia's website on his monitor, and began browsing to find answers. He was somewhat unsuccessful. This did not instill confidence. He continued to be friendly. I felt very comfortable, no pressure. I was then shown a new 2012 with no window sticker ... I was told the vehicle had been purchased and returned. It had ~400 miles on it. I decided since it's such a small figure, I was still interested. When I returned to buy the car, I had to haggle for hours over price. Then, I had to wait another hour (literally) for 'entering information into the computer.' I'm happy with my purchase and everyone was extremely friendly and pleasant. Ultimately I got the car I wanted. But the process could have been much more streamlined and efficient ... After my second visit, I emailed both my salesman and the business manager. Neither replied. To this day, neither has replied to those emails. I have received coupons and mailers from a half dozen other dealerships visited, yet absolutely nothing from Ed Voyles. More

I was very pleased with the entire expierence from beginning to end. Albert was knowledable about the different models and did not pressure me at anytime. He was very patient with me while I drove 3 beginning to end. Albert was knowledable about the different models and did not pressure me at anytime. He was very patient with me while I drove 3 different cars same model just different colors. Taurus was extremly proffestion and knew his business when it came to the financing part. He worked a great deal for me and went out of his way to make the expirence very pleasant. I would recommend this dealership to all my friends and family. I will definatly use them again. More

I brought my car for an oil change and it was discovered I had a nail in a tire and needed a new tire. Sam was my Service Advisor and was very helpful. Sam told me he had to order the tires as they didn't h I had a nail in a tire and needed a new tire. Sam was my Service Advisor and was very helpful. Sam told me he had to order the tires as they didn't have them in stock and when I brought my car back and dropped off, he made sure I had a ride to work and kept me informed of the status of my car. when I came back to pick it up he made sure it was ready and had been checked out. He was very friendly and open and it made him feel trustworthy and I didn't feel like I was being lied to. Sam is a great asset to the team. I spoke to Derrick about a cargo mat which I purchased and he took the time to put it in my car - and it didn't fit. Derrick then determined he had to order one that would come in within several days - and just happened to be the day I brought my car back to get the tires. When I came to pick up the car the mat had already been put in my car so I didn't have to do anything. What great team work!! Connery (?) I am sorry - I can't remember his name. He took me to work after I dropped my car off on Tuesday 4/17. He was very friendly and another superior employee who shows what great employees are at Ed Voyles Kia! I was unsure of the new dealership as I was used to and liked Kia Headquarters staff, however, I have to say that Sam, Derrick and Conner (?) made me feel very comfortable and I will be glad to go back to Ed Voyles Kia. More

Without reservation, this was the best car buying experience I have had in my life - I am 61 years old, so I have owned a few. Bill listened, responded with exactly what I wanted, we both walked awa experience I have had in my life - I am 61 years old, so I have owned a few. Bill listened, responded with exactly what I wanted, we both walked away with a win-win deal and it was all done in a very short period of time. I highly recommend Bill and the Voyles Kia Dealership. I am very happy!! More

They did a wonderful job getting me the deal that I wanted. After I found a better price online at another dealership nearby, they matched that price and then gave me a better one. I went into the dea wanted. After I found a better price online at another dealership nearby, they matched that price and then gave me a better one. I went into the dealership not expecting to buy a new vehicle but left around 10 pm (they close at 8pm but stayed open for me) keys in hand. Everyone I talked with was very friendly and helpful. More

My car wouldn't start that morning and had to get a jump. After work, it barely started again and the check engine light wouldn't go off. With traffic, I didn't get to the dealership until 20 minutes befor After work, it barely started again and the check engine light wouldn't go off. With traffic, I didn't get to the dealership until 20 minutes before closing. I was afraid to leave it overnight since I wouldn't have a way to get back. So, Joe figured out it was probably the battery, and checked to see if it was still under warranty (it wasn't). Within 20 minutes I was out of the door with a new battery and a running car. He was my hero for the day! I'll definitely be back. More

I had a couple of issues with my 2011 Kia Sorento (a great car, by the way), and the people at Ed Voyles Kia of Chamblee were extremely helpful, professional, and friendly. I will definitely go back to great car, by the way), and the people at Ed Voyles Kia of Chamblee were extremely helpful, professional, and friendly. I will definitely go back to them with any maintenance or problems I have and will highly recommend them to friends and family. Thanks, guys...and the nice lady in the office, too! More

Joe was really friendly and assisted me with my broken tail lights, oil change, and tire pressure light issues. Im new to the Atlanta area, and this is now my favorite dealership to go to! tail lights, oil change, and tire pressure light issues. Im new to the Atlanta area, and this is now my favorite dealership to go to! More

I went on line searching for a Kia in my area. The type of vehicle I wanted was not close to my home. I found what I wanted and proceeded to apply on line. I received a reply from a Lanny Lee at Ed Voyles of vehicle I wanted was not close to my home. I found what I wanted and proceeded to apply on line. I received a reply from a Lanny Lee at Ed Voyles Kia of Chamblee right away. I was invited down to pick out the exact vehicle; personally driven to an overflow lot to choose. I then drove my car of choice back to the dealer and began the paperwork process. Every, single Ed Voyles employee approached my husband and I to assist us however they could, even if it was just a welcome to the dealership. We received the best treatment I can say we have received in a long time, and we've purchased over 10 cars in several states. We will always return for our new cars as well as tell everyone where to go, even if a Kia is not what they are considering. Lanny Lee became a friend of ours that night, as well as many others on staff. The General Manager, David Booth has surrounded himself with employees who are truly customer focused, and should be proud of the reputation they are earning! More