
Edd Kirby's Adventure Chevrolet
Dalton, GA
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Showing 43 reviews
contact the dealership and I will I mean it I asked about cars that were $12,500 you know with 100,000 mi on the less than $100,000. I don't know but 12,500 seems like a lot to me and I contacted me and then cars that were $12,500 you know with 100,000 mi on the less than $100,000. I don't know but 12,500 seems like a lot to me and I contacted me and then the first person I talked to I was asking what type of cars they had for that amount and she said they had a couple and I asked what were they and she couldn't tell me and she couldn't tell me you know send me anything over email or text or anything else before I come down there and then I was told that because I can't come down there today that wasting their time and was hung up on I wish I could send the picture of the text More
Never had such amazing customer service. I was totally surprised. Ethan from Edd Kirby Service was prompt, courteous keeping me informed about everything. Was awesome to hear from and the wo I was totally surprised. Ethan from Edd Kirby Service was prompt, courteous keeping me informed about everything. Was awesome to hear from and the work performed has been awesome. After the delay on getting the transmission in, he let me know as soon as it was there and it was in immediately. Thank you, Ethan, for changing my opinion of Edd Kirby Service Department. I will not hesitate to return when needed. Ethan deserves a raise. More
I am very disappointed with the service they have provided with my son and daughter in law. They sold them a vehicle and before the first payment was made there were problems with the car. They were provided with my son and daughter in law. They sold them a vehicle and before the first payment was made there were problems with the car. They were told to take it to a specific mechanic since they didn’t have the tools to work on that type of vehicle. It’s now been over two weeks since they could drive the car and it’s still at the mechanic. Now it has to go to the Range Rover dealer to be fixed and they have not provided a rental, a replacement or a trade for this vehicle that isn’t worth the gas that was put in it. But still expect the payment to be made. Do not buy a car from them unless you are not expecting much. They should do better and rectify this problem! More
First time new Chevy owner and have been to the service dept twice in the last few months for routine things and both times had great experience with customer service! Highly recommend dept twice in the last few months for routine things and both times had great experience with customer service! Highly recommend More
Had issues with a car and left a one star review. They acted apologetic when first contacting me so against my better judgement I went in and tried to work things out but long story short got a newer They acted apologetic when first contacting me so against my better judgement I went in and tried to work things out but long story short got a newer car with a better rate but didn’t come without issue from Enrique and DJ Smith countless arguments and both of them telling me them the only reason they’re helping me out is for me to change my review the manager DJ smith called me a liar and got aggressive with me telling me the car has no check engine light I informed him the other dealership has replaced many parts and said someone before I got it had put a cheap aftermarket axle in it resulting in interment ABS issues and Enrique said I had to follow his terms and I’m not getting the price on the website because they’re not losing money on the bad deal they made to me and also said my price is a market adjustment I wouldn’t recommend going here because they’ll run your credit through every finance company making where you have to buy there only More
Hollywood took care of business with all the attention to detail one could expect. Thanks again Hollywood! Also, kudos to Brian, finance manager, he also went above and beyond. detail one could expect. Thanks again Hollywood! Also, kudos to Brian, finance manager, he also went above and beyond. More