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Northpark Hyundai - Service Center

Convington, LA

4.4
1,063 Reviews

1,063 Reviews of Northpark Hyundai - Service Center

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March 21, 2022

Good work. Robert can be a little harsh at times. Other than that good service. Great hours More

by mhoover86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Harwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2022

My car would not open last week on Sunday. Both clickers weren't working. My wallet work keys were all in car. My daughter watched utube to show me how to unlock my car . When we go inside the More

by Mary.knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cant remember his name
Mar 22, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Mary--we apologize for not be able to earn a better rating from you during your recent experience with us. Our intent during every customer interaction is to exceed your expectations. Per Hyundai USA's policies we cannot replace a car battery that passes a certified battery test. Had the battery failed testing, then yes we would absolutely address it as the problem. You should operate your Hyundai in complete confidence going forward.

March 18, 2022

I've have my maintenance done here on my 2021 Hyundai Palisade. I've had the concerige pickup and drop off in the past. My most recent service I brought my vehicle in due to $25 concerige fee that is now More

by hollymatherne95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 18, 2022

Very clean, service personnel courteous, kept me informed of process of diagnosis of my problem. More

by Swamprose43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 18, 2022

I’m I scheduled a service call through the Genesis website. When time came for pickup no one contacted me I called the dealership and Robert told me they do not do service call pick up and delivery. More

by Pkdaigle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
March 18, 2022

Always friendly and reliable. I appreciate their multipoint inspection that was very thorough and informative. A great help from true professionals for ten years now. More

by rproberts64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Chatel
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 18, 2022

Everyone there was very helpful and sweet ! Fast abs reliable ! Definitely would recommend and definitely coming back. More

by shinners.vonya40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Aziz, Ken Bosley
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 11, 2022

Service is great and fast and keeps you informed in the progress if repairs . Great people to deal with More

by Rdbates1970
Recommend Dealer
Yes
Employees Worked With
Austin, Hunter Landry, Clifford Byrd
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

March 11, 2022

THEY SERVICED MY CAR AT AGREED TIME & COMPLETED THE WORK IN TIME GIVEN. THEY DID THE MULTI POINT INSPECTION & BROUGHT ME THE DIRTY ENGINE AIR FILTER FOR ME TO SEE BEFORE REPLACING IT. i HAVE BEEN DEALING More

by Gary91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RONALD OUBRE & HIS TEAM
Mar 16, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Awesome, Gary! Thank you for being a loyal member of our Northpark family all these years. Our team knows you've got choices and works hard to deliver the best in service and satisfaction to you at every occasion.

March 10, 2022

Guys working on the car were great! The staff were really nice! I am always happy with the service! More

by DWANEPITRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the guys name in the Service Dept.
Jul 12, 2022 -

Eddie Tourelle's Northpark Hyundai responded

Thank you! Our entire Northpark Hyundai team greatly appreciates the opportunity to serve you.

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