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Eddy's Toyota of Wichita

Wichita, KS

3.9
662 Reviews
At Eddy's Toyota, we're your one-stop shop for all things Toyota in Wichita, KS and the surrounding areas. From our non-commission sales team helping you find the perfect vehicle to our factory-trained service technicians ensuring top-notch care for your Toyota, we've got you covered. Plus, with Toyota Safety Sense, ToyotaCare, and our Limited Lifetime Warranty, your peace of mind is our top priority. With a long list of reasons to visit Eddy's Toyota of Wichita, why wait? Experience excellence today as we strive to be the best car dealership in Wichita, KS
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7333 East Kellogg

Wichita, KS

67207

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Showing 662 reviews

September 24, 2023

WORST DEALER EVER. My brother went to buy a SUV and before signing the contract, the seller told him the car WILL BE at the dealer BEFORE the 20th of September(false pr More

by gabriela.rodriguezs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lindsay Hoveskeland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Eddy's Toyota of Wichita responded

Hi Gabriela, we wanted to thank you for sharing your thoughts and feedback with us. We're disappointed to hear that you were treated in a way that was less than you deserve. And we apologize for that. If you're open to it, we'd like to talk further. Please call Ashley, our Customer Relations Manager, at 316-652-2122. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

September 18, 2023

son bought a truck from them about 4 weeks ago, was told they just got the truck and we looked at it and agreed to buy it, told us the had to go through the used car inspection process and we finally got th More

by killerwaxxofkansas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Eddy's Toyota of Wichita responded

Hi Killerwaxxofkansas, we are truly sorry for your negative experience at our dealership. We value you as our customer and would greatly appreciate the opportunity to discuss this with you further. Would you mind reaching out to our Customer Relations Manager, Ashley, at 316-652-2122? We take our customers' complaints very seriously. We look forward to hearing from you soon. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

September 02, 2023

If you are considering buying a vehicle from this business, please read this first before you make your final decision. My relationship with Eddy's Toyota started in April of 2020. I saw the new C More

by brandonwhitney44
Recommend Dealer
No
Employees Worked With
Management
Sep 05, 2023 -

Eddy's Toyota of Wichita responded

Hi Brandon, we are truly sorry for your negative experience at our dealership. We value you as our customer and would greatly appreciate the opportunity to discuss this with you further. Would you mind reaching out to our Customer Relations Manager, Ashley, at 316-652-2122? We take our customers' complaints very seriously. We look forward to hearing from you soon. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

August 18, 2023

Service and sales departments are horrible. Sales are incredibly rude and disrespectful when attempting to discuss a new purchase. Never listen to what you actually want and push to sell you th More

by Adam
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Wyatt
Aug 21, 2023 -

Eddy's Toyota of Wichita responded

Thank you for taking the time to share such a detailed review of your recent experience at Adam. We are disheartened to hear that many elements of your visit were disappointing, to say the least. We would like to take the opportunity to speak with you further to discuss your visit in depth. Can you call our Customer Relations Manager, Ashley, at 316-652-2122? We look forward to hearing from you. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

June 09, 2023

If you don’t diagnose your problem they charge $120 even if you pay for them to fix it I told them fluid leak. $120 anyway. New radiator - $900 plus the $120 More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terry West
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Eddy's Toyota of Wichita responded

Hi JR, We're so sorry we let you down during your recent visit with us. Thank you for sharing your feedback. We've taken your review to heart and would love the opportunity to speak with you. Can you call our Customer Relations Manager, Ashley, at 316-652-2122? Customer satisfaction is very important to us and we look forward to speaking with you soon. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Jun 09, 2023 -

JR responded

Most places charge for diagnostic which is understandable. Not eddys. 119.95 to diagnose. Even if you spend $900 on the repair you do you keep the 119.95. Good way to cheat customers out of extra money. How many times a day does someone come in and can’t name exact work to be done. Many. Each getting 119.95 plus tax.

May 20, 2023

Amazing customer service, everyone is very helpful and friendly. 5 STARS, we will be back! More

by dawnsutherlin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Landon Vermillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Werts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Eddy's Toyota of Wichita responded

Hello Dawn, we are so happy that you enjoyed your experience with us! We look forward to working with you again soon! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

April 21, 2023

Definition of sleazy salesmen. Low-balled my trade-in. Tried to get $5k above MSRP. Refused to honor Toyota's financing and new grad offers. Hard hit to my credit after explicitly More

by Ryndael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Milne, Michael Richey
Apr 24, 2023 -

Eddy's Toyota of Wichita responded

Hi Ryndael, Thank you so much for taking the time to write to us. We wanted to let you know how sorry we are that you went through that difficult experience. We make it a point to be known for customer service, so this situation caught us off guard and we would love to learn more about what specifically happened. Would you mind reaching out to Ashley, our Customer Relations Manager, at 316-652-2122? Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

April 04, 2023

It's pretty sad when the very 1st nice vehicle you buy is your 1st experience with a car lot. Eddy's Toyota in Wichita and they knowingly sell you a xxx. I have paid more in trying to get the truck right the More

by Cliff
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Bailey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Eddy's Toyota of Wichita responded

Hi Cliff, We're so sorry we let you down during your recent visit with us. Thank you for sharing your feedback. We've taken your review to heart and would love the opportunity to speak with you. Can you call our Customer Relations Manager, Ashley, at 316-652-2122? Customer satisfaction is very important to us and we look forward to speaking with you soon. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Apr 04, 2023 -

Cliff responded

I have tried multiple times to get a response, via telephone, email etc. Nothing.

March 11, 2023

I’m so excited! Have not had a new Toy for over 20yrs! Toyota is a Grand vehicle I compliment Eddys Team. Jim Lowe and Taryn for Sure!!! They were kind and profess More

by rdhbear@att.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taryn!!!! Sweet Man!
Mar 13, 2023 -

Eddy's Toyota of Wichita responded

Hello rdhbear@att.net, we greatly appreciate your loyalty to us, and thank you for sharing your experience with us! You've left a smile on the faces of our whole team with your kind words. We look forward to working with you again! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

February 09, 2023

Was very happy with my trade-in value. I can't believe I was able to get a new car for under $300/mo payment and enjoyed the entire process from start to finish with Jim and his team. Was More

by KacieFaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Cohens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Marcera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Eddy's Toyota of Wichita responded

Hello Kacie Faye! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We do all we can to provide our customers with the best service. We wish you safe travels in your new car and look forward to seeing you again soon! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

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