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Eddy's Toyota of Wichita

Wichita, KS

3.8
658 Reviews
At Eddy's Toyota, we're your one-stop shop for all things Toyota in Wichita, KS and the surrounding areas. From our non-commission sales team helping you find the perfect vehicle to our factory-trained service technicians ensuring top-notch care for your Toyota, we've got you covered. Plus, with Toyota Safety Sense, ToyotaCare, and our Limited Lifetime Warranty, your peace of mind is our top priority. With a long list of reasons to visit Eddy's Toyota of Wichita, why wait? Experience excellence today as we strive to be the best car dealership in Wichita, KS
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7333 East Kellogg

Wichita, KS

67207

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Showing 658 reviews

November 20, 2022

You ran my credit report without my authorization and I was not even at the office when it was ran. I want answers and this fixed on my credit report. I took a hard hit inquiry for something I did not auth More

by lauracassity.a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't know, I was not there!!!
Nov 21, 2022 -

Eddy's Toyota of Wichita responded

Hi Laura, Thank you so much for taking the time to write to us. We wanted to let you know how sorry we are that you went through that difficult experience. We make it a point to be known for customer service, so this situation caught us off guard and we would love to learn more about what specifically happened. Would you mind reaching out to Ashley, our Customer Relations Manager, at 316-652-2122? Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

November 14, 2022

The service department was fantastic. Very prompt and very courteous. Very good at explaining things. More

by ccolelopez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Kennedy and there was another gentleman that greeted me. Not sure of his name
Nov 15, 2022 -

Eddy's Toyota of Wichita responded

Thanks for the awesome review, ccolelopez12! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

September 13, 2022

Experience with us Brian got me into a car that I wanted he use the price that I gave him in the miles that I gave him and was able to locate the perfect vehicle, I am almost 70 years old and he did not mak More

by Margaret Reinke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Catipon
Sep 14, 2022 -

Eddy's Toyota of Wichita responded

Hello Margaret! We are happy to hear that you got exactly what you wanted out of your car-buying experience with us. We wish you safe travels in your new car and look forward to seeing you again soon! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

September 10, 2022

The staff was very helpful. We want to look at a RAV4 and the sales person said their were none on the lot but their were two Vensas that would be delivered in about two weeks. More

by pwschrag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Egan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Eddy's Toyota of Wichita responded

Hello pwschrag! Just wanted to let you know how much your review means to us. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make your next visit just as positive. Have an amazing day! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

August 22, 2022

I had an emergency tire replacement. They had to hunt down the tire match. The Service Advisor kept me very informed along the way. She got the job done. Done right. And I never had More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catalina Maples
Aug 23, 2022 -

Eddy's Toyota of Wichita responded

Hello thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

August 17, 2022

Never received my Nissan’s inspection report. Supposed to get email but never get any response. Rude More

by mahfuz1510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Herschel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Eddy's Toyota of Wichita responded

Hi mahfuz1510, we would like to apologize for your negative experience at our dealership. We'd like to learn more about your specific situation and make things right. Please call our Customer Relations Manager, Ashley, at 316-652-2122. We look forward to speaking with you and working towards earning back your business. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

August 10, 2022

I am very please with the service department. My car was over heating. The problem is now fixed. . More

by Jozette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2022

I didn't have an appointment, check engine light came on on way to work. They were able to get my car in diagnosis the problem and got it fix in a day. They also gave me a ride. To and from work. Thanks More

by Prius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry West
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Eddy's Toyota of Wichita responded

Hi Prius, thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations! It’s our pleasure to help customers like you. Have a wonderful day! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

July 19, 2022

Bryan, and Anthony went over and above to find us a car. We could not be happier! More

by lenochs2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Cohens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Catipon
Jul 20, 2022 -

Eddy's Toyota of Wichita responded

Hello lenochs2, we are thrilled to hear that Bryan and Anthony were able to help you find a car! All of us at Eddy's Toyota are grateful for your business and wish you the best in your new vehicle! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

July 16, 2022

Very professional and provided service within timeframe they quoted. No attempt to upsell. I would go back. More

by Paknauff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry West
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Eddy's Toyota of Wichita responded

Hi Paknauff, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

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