Eddy's Toyota of Wichita

Was very happy with my trade-in value. I can't believe I was able to get a new car for under $300/mo payment and enjoyed the entire process from start to finish with Jim and his team. Was I can't believe I was able to get a new car for under $300/mo payment and enjoyed the entire process from start to finish with Jim and his team. Was in and out in 3 hours which I consider great for test drive, trade-in, and paperwork. Will purchase again from here. More

I had a bad experience with Brad. He makes you feel bad if you don't buy additional packages. He made up a story about how his Tundra needed a motor replaced for the car seat and it w He makes you feel bad if you don't buy additional packages. He made up a story about how his Tundra needed a motor replaced for the car seat and it was going to cost him $1,800 to fix. Brad told me the additional packages he purchased saved him $1,800. I declinced the additional packages. Brad, immediately was salty. He kept asking where the money came from. As far as I'm concerned, the money came from the bank in a form of a check. Brad also said "I hope you like the car when it's more expensive." He said this because I declined his packages. He definitely ruined the car buying experience. The dealership should consider making changes. First, get rid of Brad. Second, listen to their customers. For example, the sales person sells me a car for $30,000 out the door. I will pay $30,000 out the door. I don't want to see or talk to Brad. I definitely don't want to go in his rat hole office. I have purchased vehicles before Brad worked there. I know what it's like to purchase a vehicle. I want everyone to know my experience at Eddy's. Most likely there won't be any changes. We can only hope for the best. More

Try to look at a used vehicle the sales man his boss were both very rude and dismissive both very rude and dismissive More

Scheduled two things to do in one day, got to Eddy’s early they got us in to Service Department didn’t make us wait till our time. We live west of Wichita by getting us in early to Service Department we early they got us in to Service Department didn’t make us wait till our time. We live west of Wichita by getting us in early to Service Department we made it home before dark when the deer start moving around. More

You ran my credit report without my authorization and I was not even at the office when it was ran. I want answers and this fixed on my credit report. I took a hard hit inquiry for something I did not auth was not even at the office when it was ran. I want answers and this fixed on my credit report. I took a hard hit inquiry for something I did not authorize you all to run, I was not even physically present. Unethical and very dishonest! More

The service department was fantastic. Very prompt and very courteous. Very good at explaining things. Very prompt and very courteous. Very good at explaining things. More

Experience with us Brian got me into a car that I wanted he use the price that I gave him in the miles that I gave him and was able to locate the perfect vehicle, I am almost 70 years old and he did not mak he use the price that I gave him in the miles that I gave him and was able to locate the perfect vehicle, I am almost 70 years old and he did not make me feel ignorant or stupid with any comment even though I don’t know nothing about buying cars it’s a perfect gentleman and I’m so grateful and I will think about you guys every time I get into that vehicle thank you so much More

The staff was very helpful. We want to look at a RAV4 and the sales person said their were none on the lot but their were two Vensas that would be delivered in about two weeks. We want to look at a RAV4 and the sales person said their were none on the lot but their were two Vensas that would be delivered in about two weeks. We were completely unfamiliar with the Venza, after the staff went over the description and we worked out the trade we went with the Venza sight unseen. My wife drives a Lexus ES350 and prefers driving the Venda. More

I had an emergency tire replacement. They had to hunt down the tire match. The Service Advisor kept me very informed along the way. She got the job done. Done right. And I never had They had to hunt down the tire match. The Service Advisor kept me very informed along the way. She got the job done. Done right. And I never had any doubt where we stood in the process. More

Never received my Nissan’s inspection report. Supposed to get email but never get any response. Rude Supposed to get email but never get any response. Rude More