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Eddy's Toyota of Wichita
Wichita, KS
658 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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658 Reviews of Eddy's Toyota of Wichita
July 28, 2017
Suck you in...and then When they call and are overly nice to you...beware. When they'.offer you thousands more for your trade in then KBB and NADA say is fair...beware. It's When they call and are overly nice to you...beware. When they'.offer you thousands more for your trade in then KBB and NADA say is fair...beware. It's all because they preach their amazing warranty that is free....and then try to sell you an insanely expensive warranties on top of it. Its a Toyota. Maybe try this at a Kia dealership where it will actually make a difference. I love Toyotas, but I will take my business to Midwest Superstore in Hutch from now on. More
by Maddiebear12
Employees Worked With
Finance dept
July 26, 2017
Awful Pushy salesmen, unprofessional staff that bullies former customers. Harasses their customers over the phone and calls them dumb/stupid. They lost my Pushy salesmen, unprofessional staff that bullies former customers. Harasses their customers over the phone and calls them dumb/stupid. They lost my car after purchase, had to be tracked down, the car buying experience took them over a week because the right hand doesn't talk to the left. More
by Jamie Somervill
Employees Worked With
Evan
July 20, 2017
Love Toyota but I had no other choice but to get a Toyota from this place. They are all vultures. Buyers beware...you will hear from them again! But only to call you I had no other choice but to get a Toyota from this place. They are all vultures. Buyers beware...you will hear from them again! But only to call you about every week trying to get you to upgrade or a "special" they have going on!! They kept calling from different numbers and they called so much that I had to start blocking them. They will NOT stop. They will call, email, text! I really wish I did not go here. More
by Toyotalove
Employees Worked With
patrick
July 16, 2017
Adam Smith (Best Salesmen I've dealt with) I live 3 hours away. I was shopping for a good truck for 2 months and Adam came through for me. He met all expectations I had (which were a lot). I ca I live 3 hours away. I was shopping for a good truck for 2 months and Adam came through for me. He met all expectations I had (which were a lot). I can appreciate honesty and quality to customers. If you walk in make sure you ask for Adam. Will A Happy owner of a new F350 More
by wbeliles
Employees Worked With
Adam Smith
July 05, 2017
Unable to contact service department We have called about 6 numbers and cannot get a call to go through. Only contact is through cell phone and very unsatisfactory! Just want to schedule We have called about 6 numbers and cannot get a call to go through. Only contact is through cell phone and very unsatisfactory! Just want to schedule recall and service. Not every one wants to deal with a company through internet. Would be nice if we could speak with someone on our telephone Land line. More
by Toon
Employees Worked With
Various 'chat' people.
July 01, 2017
Average Although I had an appointment, it still took an unusually long amount of time to get checked in and to just have an oil change done. The waiting area Although I had an appointment, it still took an unusually long amount of time to get checked in and to just have an oil change done. The waiting area was nice and there were some amenities. But I would rather have just been in and out, rather than waiting for over an hour. More
by Will234
Employees Worked With
N/A
June 22, 2017
Unnecessary Service BE FORWARNED--what kind of service is being offered. Either Toyota has some major quality problems or watch out for what the service tech is telling BE FORWARNED--what kind of service is being offered. Either Toyota has some major quality problems or watch out for what the service tech is telling you. Recently had my 2014 Highlander with 29k miles in for service. Was told the brake fluid needed flushed because it was dirty and the air intake needed cleaned because particles of oil were being sucked in from the engine. I tried to find out if Toyota had design problems that would cause this to happen so quickly. The service tech told me he has had to change his brake fluid twice in the last 9k miles and this was a concern for me. What about the engine intake issue--no real answer. I have tried to have the service manager or some else contact me, but after one week, they don't really seem to care. More
by Service
Employees Worked With
SCOTT
May 13, 2017
The DA says it's not a good place buy from I would give them a 0 if I could. They are so dishonest time and time again. I went in and told them I needed a car now. I told them what I didn't I would give them a 0 if I could. They are so dishonest time and time again. I went in and told them I needed a car now. I told them what I didn't want and that is what they pushed. they would not take no for an answer. I did finally see a car and decided to buy it. Then, went it was time to settle everything the payments were higher then what I was lead to believe. "Oh, it's just $50 more. That $50 could be used for other payments like rent. They did not inform me it had issues and it was an as is car. Then, I had to go back in because the financing wasn't approved. So, I had to use their financing team. The cost went up. The bank said the car was too much for what they sold it for. Didn't make it before the first payment and the front end went out. They felt bad. I called the District Attorney and they said This place was one of three of then worst places to buy a used car. It is legal but not ethical. This time they said they would help me. Haha. I had to go with a car I did not want and really could not afford or pay up front to fix the car they unethically sold me. I decided to cut ends meet and makes higher payments. At one point all I had to pay was $117. Since money was very tight, I decided to call them up to just pay this amount. The lady lectured me saying that it would hurt my credit score. I let her know I didn't care. Well, they took it out. Then, they also took out the regular monthly amount. They would not credit it to my account for the next month. Then, that lesser amount didn't exist and it went back to the full amount. DO NOT BUY A USED CAR THERE!!!! More
by JoHorn
Employees Worked With
Chris
May 04, 2017
mecanic repair overcharched The Toyota car a good but after a couple years when you need to make some mechanic work or tire rotation they overcharge and they dont want to return The Toyota car a good but after a couple years when you need to make some mechanic work or tire rotation they overcharge and they dont want to return the money back. More
by Ana
Employees Worked With
advisor Leeson Mouangdy, Christin Melli
April 30, 2017
bad dealership no morales Predatory sales tactics. 15 or more phone calls emails, texts a DAY. pulls credit reports without authorizatiion! No regards for consumers! The deal Predatory sales tactics. 15 or more phone calls emails, texts a DAY. pulls credit reports without authorizatiion! No regards for consumers! The dealership should be shut down for good. More
by upset citizen
Employees Worked With
general manager
