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Eddy's Toyota of Wichita

Wichita, KS

3.7
632 Reviews
Call Dealership (316) 652-2222

7333 East Kellogg

Wichita, KS

67207

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632 Reviews of Eddy's Toyota of Wichita

August 10, 2022

I am very please with the service department. My car was over heating. The problem is now fixed. . More

by Jozette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry West
Report | Print
Helpful 2
July 28, 2022

I didn't have an appointment, check engine light came on on way to work. They were able to get my car in diagnosis the problem and got it fix in a day. They also gave me a ride. To and from work. Thanks More

by Prius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry West
Report | Print
Jul 29, 2022 -

Eddy's Toyota of Wichita responded

Hi Prius, thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations! It’s our pleasure to help customers like you. Have a wonderful day! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Helpful
July 19, 2022

Bryan, and Anthony went over and above to find us a car. We could not be happier! More

by lenochs2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Catipon, Anthony Cohens
Report | Print
Jul 20, 2022 -

Eddy's Toyota of Wichita responded

Hello lenochs2, we are thrilled to hear that Bryan and Anthony were able to help you find a car! All of us at Eddy's Toyota are grateful for your business and wish you the best in your new vehicle! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Helpful
July 16, 2022

Very professional and provided service within timeframe they quoted. No attempt to upsell. I would go back. More

by Paknauff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry West
Report | Print
Jul 18, 2022 -

Eddy's Toyota of Wichita responded

Hi Paknauff, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Helpful
July 09, 2022

Our salesman, KJ, was great to work with and overall was a good buying experience. More

by Jrcjm
Recommend Dealer
Yes
Employees Worked With
Matt Cumbie
Report | Print
Jul 11, 2022 -

Eddy's Toyota of Wichita responded

Hi Jrcjm, it's great to hear you had a great experience working with KJ! Thank you for business - we know you have a choice! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Helpful
July 08, 2022

Always can count on Toyota service dept . They also provide refreshments while you wait ! I will always go back ! Thank You Toyota! More

by daughtry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry West
Report | Print
Jul 11, 2022 -

Eddy's Toyota of Wichita responded

Hi Daughtry, thank you for the kind review. It's makes so happy for you to say "Always can count on Toyota service dept!" We look forward to working with you again for your next service at Eddy's Toyota! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Helpful
July 06, 2022

Great experience overall. Very friendly people and got in and out in a timely manner. More

by brockblanton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Jul 07, 2022 -

Eddy's Toyota of Wichita responded

Hi brockblanton, it is great to hear that our team was able to help you out! Helping our customers in a friendly and timely manner is always our goal at Eddy's Toyota, and hearing that we lived up to that goal is very encouraging. Thank you! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Helpful
July 05, 2022

Paid over 4000. 00 for extended warranty that the salesman said covered bumper to bumper. Just called warranty place and only engine and transmission are covered. I h More

by Cliff
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't know
Report | Print
Jul 05, 2022 -

Eddy's Toyota of Wichita responded

Hi Cliff, thank you for bringing this to our attention. We're disappointed to hear that you were treated in a way that was less than you deserve. And we apologize for that. If you're open to it, we'd like to make this up to you. Please call Ashley, our Customer Relations Manager, at 316-652-2122. We hope to hear from you soon. Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Jul 05, 2022 -

Cliff responded

Are you gonna give me back my 729.00 and cover my vehicle 100 percent bumper to bumper like your salesman said it would for the 4000.00 I paid.?

Jul 05, 2022 -

Cliff responded

Are you gonna give me back my 729.00 and cover my vehicle 100 percent bumper to bumper like your salesman said it would for the 4000.00 I paid.?

Jul 06, 2022 -

Eddy's Toyota of Wichita responded

Hi Cliff, what is your full name? Our Customer Relations Manager wants to look into your experience and she what she can do to make things right.

Jul 06, 2022 -

Cliff responded

I called her. She has not returned my call yet. Johnna Shuss

Helpful
June 21, 2022

Nice service process. Communication seems good. Outcome was good. It’s expensive, but if you have problems, they don’t resort to guessing. More

by slivingston2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry West
Report | Print
Jun 22, 2022 -

Eddy's Toyota of Wichita responded

Hi slivingston2, thanks so much for sharing your feedback about our service. We are glad you had an excellent experience! We appreciate your business! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

Helpful
June 16, 2022

I have been going to Eddy's for 40 years and have always been satisfied with the service I have received. While the service dept turnover seems high, I have always been impressed by the people and their kn More

by only1hobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leeson Mouangdy
Report | Print
Jun 20, 2022 -

Eddy's Toyota of Wichita responded

Hello only1hobby, thank you for being a loyal Eddy's customer over 40 years - that's amazing! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you! We look forward to working with you again for your next service! Eddy's Toyota | (316) 652-2222 | 7333 E Kellogg Dr. Wichita, KS 67207

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