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Eddy's Toyota of Wichita
Wichita, KS
632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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632 Reviews of Eddy's Toyota of Wichita
May 06, 2014
Good experience I was told to avoid Eddy's because of their salesmen, however I wanted to test drive a Toyota and decided I would keep an open mind. I met with Erik H I was told to avoid Eddy's because of their salesmen, however I wanted to test drive a Toyota and decided I would keep an open mind. I met with Erik Herrera and he was great! He listened to what my wants and needs were and we test drove several vehicles because I really didn't know what was out there anymore with new vehicles. I can't remember the names of the other guys but negotiations went smoothly and the finance department really explained what I was getting into by the documents I was signing. I already have the background in reading contracts but I wanted to make sure I had certain coverages and they assisted me with that. I liked that they were very respectful of my budget and didn't pressure me into buying something I couldn't afford. A+ guys! Thank you. More
by elizabethsanchez
Employees Worked With
Erik Herrera
Helpful April 29, 2014
Excellent Client Service Jacob Roberts is highly knowledgeable about the vehicles and explained every question I had with facts and the detail I asked for. It was a very good Jacob Roberts is highly knowledgeable about the vehicles and explained every question I had with facts and the detail I asked for. It was a very good experience to do business with Jacob Roberts and Zach Storm. More
by MichaelEhss
Employees Worked With
Zach Storm , Jacob Roberts
April 27, 2014
A Change for the Better Originally, was bringing Husband's 2013 Prius in to address a recall. While in the service lounge area was approached by Jason Roberts. Jason polite Originally, was bringing Husband's 2013 Prius in to address a recall. While in the service lounge area was approached by Jason Roberts. Jason politely asked my reason for being in the lounge area. Our conversation was easy and no pressure as we discussed cars and my interest in the Highlander . Jason listen, encourage and suggested a test drive w/o any hassle. Test drive was at ease as well as the conversation. No pressure. This is a complete turnaround from 2007 when my husband and I approached an Eddy's Toyota salesman in the lot inquiring about a new Camry and Prius. The sales man was rude said "take a look, the stock is pretty low" and walked away. After writing to Toyota to express our displeasure w/ the 2007 Eddy's Toyota salesman we bought our first and second of three Prius's at Emporia Motors, Emporia, KS as they seemed very glad to sell a car and work with us. Dec 2012, my husband wanted to trade in the 2007 Prius and decided to give Eddy's Toyota, Wichita a try as we live in Wichita. I refused to attend the sales attempt remembering the sales man in 2007. My husband was extremely please with visit he had with Eddy's Toyota and the ease of working a sale. He said that has certainly been a change in attitude at Eddy's Toyota. He bought a 2013 Prius. I have to agree, that the Sales and Service Center are exceptional. Both the sales and service center were busy and all still the staff were very attentive. It gets better. After agreeing to the sale, was waiting in the area for the Finance portion of the visit. Troy Werts approach a woman sitting next to me expressing that he was concern that she had been in the waiting area. She replied that she was still working an issue and was doing fine. I thought that was considerate as Troy could have easily have by passed the customer as some employee's issue. After a brief wait of 3 minutes, Troy Werts approached me, introduce himself and said it was time to discuss the financial options for purchasing the car. Troy knows his job very well, provided excellent options based on my needs and plans, provided excellent explanations and made it easy to compare and determine which options were best for me. It was all very easy and again no hard sales pitch. Amazing. Jason wrapped up the sale w/ an explanation of the car, assistance in setting up connections to my Iphone, and making sure I had all my questions answered. At no time was there a hard sale. The sale was very friendly, hassle free and low key. You would have thought I was the only customer and they had all the time in the world to speak with me. It was a great experience and I would recommend Eddy's Toyota to any one. More
by pamreiz
Employees Worked With
Blake Silsby, Jason Roberts, Troy Werts
April 24, 2014
Third Lease of a Toyota Camary Mike Gisick worked hard to get me what I wanted. Contacted me a couple of months before lease was up and worked a deal I appreciated. I didn't have t Mike Gisick worked hard to get me what I wanted. Contacted me a couple of months before lease was up and worked a deal I appreciated. I didn't have to spend hours in the dealership negotiating a lease contract, this time. I always turn in a fabulous car and way under the mileage I paid for. He is "attention" to detail and understands my thought process -- turning in a great car and what I expect on the next lease contract. He never waivered on his commitment made to me from the get go. I look forward to working with him again. I truly believe you have a top notch dealership when it comes to service department as well. I have so enjoyed each and everyone of my experiences there as well over the past 6-years. Nice on my first lease from St. Louis I was able to turn in at Eddy's Toyota and it all worked great. I am looking forward to my next three years with my Camary and will dread the end of the lease but I have confidence you all will work a great deal for me....and, I look forward to working with Mike again. More
by kulum09
Employees Worked With
Mike Gisick
April 24, 2014
Jason& Denise emerine Second time buying vehicles with Blake and first with Jason. Both were very friendly, personable, and professional. i felt they listened for what I wa Second time buying vehicles with Blake and first with Jason. Both were very friendly, personable, and professional. i felt they listened for what I was wanting. I didnt feel like they were just trying to make comission. Awesome experience will definitely come back and hopefully continue to purchase future vehicles! More
by emerined
Employees Worked With
Blake Silsby, Jason Roberts
April 22, 2014
##### Jason was great to work with. He was courteous and did everything he could to expedite the process. I highly recommend Jason and Eddy's overall. Jason was great to work with. He was courteous and did everything he could to expedite the process. I highly recommend Jason and Eddy's overall. More
by Lynnda Gray
Employees Worked With
Jason Vaughn
April 21, 2014
Eddy's Toyota I went in for a factory recall service to repair a traction sensor and left with a new car! Jason Roberts was friendly but not pushy. He upgraded our I went in for a factory recall service to repair a traction sensor and left with a new car! Jason Roberts was friendly but not pushy. He upgraded our Toyota and yet we have similar monthly payments. It was amazing! More
by thewallfamily5
Employees Worked With
Jason Roberts, Jason Roberts
April 21, 2014
First Toyota The guys were great to work with and did everything possible to ensure I received the vehicle I detailed out to them at a fair price. The guys were great to work with and did everything possible to ensure I received the vehicle I detailed out to them at a fair price. More
by Kdn360
Employees Worked With
2, Anthony Cohens, Robert Dozal
April 18, 2014
eddys toyota Great experience. Superb service and everyone in the business is attentive and sure your needs are being addressed. Jason has great personality and wa Great experience. Superb service and everyone in the business is attentive and sure your needs are being addressed. Jason has great personality and was fun to work with!! More
by clbutler34
Employees Worked With
Jim Lowe, Jason Roberts
April 17, 2014
Trading up Jason is the type of salesperson you hope to find , finally we found the right one and hope he remains in touch with us. We appreciated that he was n Jason is the type of salesperson you hope to find , finally we found the right one and hope he remains in touch with us. We appreciated that he was not a pushy salesperson waiting to jump on you and continue to call day and night. He listen to what we wanted since we had purchased a 2011 Prius from the same dealership in 2010, we explained what happen and he assured us, he would make sure that we got exactly what we wanted, and that we were comfortible with our purchase. He made sure we had the best tires on the camray since that was an issue within the 2nd year on our prius and also assisted in setting up the bluetooth phone system and again reset it yesterday. Feel he is there 100% for his customers needs at time of purchase and after. Keep him around who knows we may trade up in another 3 years, think his goals are high for his customers needs and wants. More
by fna2
Employees Worked With
Jason Roberts
