
Eden Prairie Nissan
Eden Prairie, MN
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great Customer Service ! Always a positive experience at EP Nissan. Jesse and his team are great. Vehicle was completed ahead of when it was promised. ! Always a positive experience at EP Nissan. Jesse and his team are great. Vehicle was completed ahead of when it was promised. More
Stay Away - they took 5 hours to put on tires! Made appointment and ordered 4 new tires. I arrived at 8 am Saturday. They could not find my appointment nor the tire but told me the tires were somew Made appointment and ordered 4 new tires. I arrived at 8 am Saturday. They could not find my appointment nor the tire but told me the tires were somewhere. They stated it would take about 1.5 hours. After 2 hours they told me they had broken a tie pressure sensor and needed to get the part. So already I figure the service guys are clueless. Then I waited and waited and waited!! Over 5 hours!! Yes over 5 hours to get 4 tires installed and aligned!! The next excuse was they could not figure out how to reset the sensors! They are incompetent! If they can't change tires how bad are they at more complicated repairs? To top it off they didn't even apologize for the delay. Avoid this place!! More
WORST customer service in MN - I called them all this week! Called for help locating a specific vehicle. Was told I needed to show up in person to have a discussion, even though I live 40 miles away. Tried to t Called for help locating a specific vehicle. Was told I needed to show up in person to have a discussion, even though I live 40 miles away. Tried to talk me out of the car I was looking for and into a model $10,000 more which they just happened to have in-stock. Worst customer service experience in 3 days, dealing with almost all dealerships in MN (Duluth to Albert Lee and all in between). In this day and age, using the internet and phone should suffice for getting a little basic info without feeling the need to qualify a "serious customer". Just outrageously poor service. Actually recommended I go to Dealerrater.com to see how good their service record is...well here you go. One lost sale and a "don't ever go there" recommendation". More
I appreciate the genuine care and professionalism. The service staff is very friendly and professional. They are always willing to go the extra mile in taking care of my vehicle. I also appreciate th The service staff is very friendly and professional. They are always willing to go the extra mile in taking care of my vehicle. I also appreciate the communication. Keeping me up to date on the status of my vehicle. More
11-15 service visit Friendly and Professional, as Ryan stated the amount of time it would take and he was right on. He related the need for a new battery, but I decided Friendly and Professional, as Ryan stated the amount of time it would take and he was right on. He related the need for a new battery, but I decided to wait until the next visit. Thank you. John More
Quick and reliable The people I worked with were knowledgeable and easy to get along with. My car was in and out and they were able to do everything requested and more. The people I worked with were knowledgeable and easy to get along with. My car was in and out and they were able to do everything requested and more. I would definitely come back to get my car serviced here. More
great Everyone there was awesome, and got my car back to me quicker and less expensive than any other dealership has. Great service and friendly people. Everyone there was awesome, and got my car back to me quicker and less expensive than any other dealership has. Great service and friendly people. More
Patient,no pressure salesman Kadar was very nice to work with. He did not rush or push me in to a sale. I felt he had my best interest as top priority Kadar was very nice to work with. He did not rush or push me in to a sale. I felt he had my best interest as top priority More
very quick and pleasant we found bryan very informative and helpful. everything moved along quite fast which for us was important. the whole facility was very nice. husban we found bryan very informative and helpful. everything moved along quite fast which for us was important. the whole facility was very nice. husband loved the coffee More
Nice Buying Experience I got the information over multiple visits to compare brands, options, price and service I needed to make an informed decision. I enjoyed the process, I got the information over multiple visits to compare brands, options, price and service I needed to make an informed decision. I enjoyed the process, Thanks! More