Ray Catena INFINITI - Service Center
Edison, NJ
18 Reviews of Ray Catena INFINITI - Service Center
Great service, recommend to anyone with a infinity car, Super fast & efficient, i didnt really have to wait long Super fast & efficient, i didnt really have to wait long More
Everything was great . Nick and staff were very helpful .my car was in and out and running great now . Nick and staff were very helpful .my car was in and out and running great now . More
Let me first say that I have never complained about a business in my life but I could not let this one go. I brought my car, a 2014 Infiniti QX60, to Edison Infiniti, 842 US-1, Edison, NJ on March 14, business in my life but I could not let this one go. I brought my car, a 2014 Infiniti QX60, to Edison Infiniti, 842 US-1, Edison, NJ on March 14, 2023. I explained to Matthew Scalia, the Service Advisor, that my check engine light was on and my car was idling high. He was polite and I got a loaner and left. On March 15, 2023 I was informed by Matthew that I needed MAF sensor, air filter, bank 1 catalytic converter and bank I O2 sensor with one time used parts for $3,622.52, a used transmission for $6,693.56, fix my sun visor for $315, fuel and induction cleaning $279.95 and brake fluid $229.95 for a grand total with tax of $12,091.26. I told him I was picking up my car. Took my car to a local honest garage and my car was properly diagnosed and needed a MAF sensor, air filter and O2 sensor only. I car was fixed for $1,127.79. The catalytic converter did not come up as a diagnostic at all and I definitely did not need a transmission. I am thoroughly disgusted. SHAME ON INFINITY. I would never step foot in there again and warn anyone to beware of these crooks. More