Edmond Hyundai

Wife took her Palisade for an oil change had an appointment at 8 AM, she didn't leave until 1240 PM only to find her alignment was completely messed up, she had to take it back twice to try and get appointment at 8 AM, she didn't leave until 1240 PM only to find her alignment was completely messed up, she had to take it back twice to try and get this fixed. A nightmare of a service department. More

Do not use this service center. Terrible service. We won't be coming back here. Terrible service. We won't be coming back here. More

Update: Taken Advantage Of I recently visited Edmond Hyundai for an oil change and worked with the Service Manager, Albert. He informed me that I was early for my service and advised against getting it Hyundai for an oil change and worked with the Service Manager, Albert. He informed me that I was early for my service and advised against getting it done too soon, as I only had four free oil changes remaining. This was a complete shock to me. When I purchased my vehicle, both the Sales Manager, Bryan, and my salesman, Michael, explicitly stated that I would receive free oil changes and engines for the life of the car. I even clarified this at the time of purchase, and they reassured me that Hyundai had an interest in keeping engines at peak performance. Today, I spoke with the current Sales Manager on duty, expecting an acknowledgment of what I was told at the time of sale. Instead, he dismissed my concerns and simply reiterated the current policy and contract terms, rather than addressing the clear misinformation I received. The promise of lifetime free oil changes and engine coverage was a major factor in my decision to purchase this vehicle, especially given the higher monthly payment. Now, I feel misled and taken advantage of. This is not the level of integrity I expect from a dealership, and I cannot in good conscience recommend Edmond Hyundai to others. Original Post: Steven, Brian, and Michael make an amazing trio! Top dollar on trade-in, Special Financing, New 2024 Tucson! I cannot explain how grateful I am for the service Steven, Brian, and Michael provided. Before stopping in Edmond Hyundai, I'd pulled into four other dealerships, walking the lots without anyone stopping to welcome me. I pulled up after the gates had been closed and locked to look at the new 2024 Tucson. Unlike other finance managers, Steven Lamm greeted me at the gates. Even though the dealership was closing, he walked me to the latest 2024s while Brian and Michael finished up with their last customers. All other sales staff had left for the evening, and as Steven learned more about what I was looking for, he guided me back to the main sales offices, where he introduced me to Brian Burton and, shortly after that, Michael Coleman. Brian plainly stated that he would sell me a car that night, and he did just that! Brian helped me find peace of mind by reaching an agreeable price point and finding a vehicle with more features than the ones I had walked onto the lot searching for! Michael Colemen explained all the new features and how they can work into my daily lifestyle. Michael walked me through a no-pressure sales experience unlike any other, and finalized the sale with a beautiful red bow! It was far more than just selling a lady a car. This trio was down-to-earth, honest, and hard-working men helping a lady. They stayed until nearly 11:30 that night, and I still cannot thank them enough for all the help they provided me! I made new friends and also happened to buy a Tucson! The dealership is newly designed, clean, and well-maintained. I will be recommending others! More

Jarrod was attentive and was able to assist me quickly. Great customer serive provided. Great energy Great customer serive provided. Great energy More

Sam and Luke are amazing humans! Very kind and informative! Customer for life Thank you Very kind and informative! Customer for life Thank you More

Service and communication have been excellent. My daughter goes to school in Stillwater and I'm in WA. They have taken very good care of her when needed. My daughter goes to school in Stillwater and I'm in WA. They have taken very good care of her when needed. More

It was quickly and very professionally taken care of I drove 4 hours to use this dealership and upon my arrival they had my loaner vehicle waiting for me drove 4 hours to use this dealership and upon my arrival they had my loaner vehicle waiting for me More

Excellent, brought my car in for the engine for life oil change. I love what is offered for me. change. I love what is offered for me. More

They always treat you with courtesy. ..my first Hyundai purchased in 2016 end up it was a lease not a trade in purchase . Not pleased 😕with that. Felt I was deceived. Never would have ..my first Hyundai purchased in 2016 end up it was a lease not a trade in purchase . Not pleased 😕with that. Felt I was deceived. Never would have traded my car in for a lease.end story I paid the lease and now 🙃paying the rest on refinance because I like the car and felt like it would have been a waist if I hadn't I was retiring at that time......thanks for Reading!!! More

Aaron is an awesome help when it comes to helping with my vehicle he makes you feel informed on what’s going on vehicle he makes you feel informed on what’s going on More