Edwards Chevrolet 280
Birmingham, AL
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WOULD NOT RECOMMEND. Super shady dealers. If you dont want to waste your time and be lied to about the purchase of a vehicle, STAY AWAY. Super shady dealers. If you dont want to waste your time and be lied to about the purchase of a vehicle, STAY AWAY. More
What a great experience! Grier McDonald was my salesman and made the process smooth and comfortable. He took time to answer all of my questions and show me all the features o Grier McDonald was my salesman and made the process smooth and comfortable. He took time to answer all of my questions and show me all the features of my new truck. Matt Lamb did a great job working the numbers and I was more than satisfied with the outcome. CJ in Finance explained everything openly and honestly, with ample time taken to make sure I understood everything I was signing. All in all, the team did an outstanding job, and I am very pleased with my choice for a new truck! Big Thanks to Grier and the team at Edwards Chevrolet 280! More
Ok my hats off to this team! I would like to start with Matt Lamb sales manager, he worked with me throughout the process even when I made at times unrealistic demands! Matt you I would like to start with Matt Lamb sales manager, he worked with me throughout the process even when I made at times unrealistic demands! Matt you set the tone for this dealership and it shows through your constent professionalism, I can tell this dealership is trying to change the stigma tied to Auto Sales dealers and Matt Lamb leads that team. James hurt in sales, he would be my go to guy for a vehicle, he ask me if I would like pictures/video of the vehicle I was interested in without me even asking. Our test drive was just that our test drive, James allowed my wife I to ask questions of him with no high pressure sales tactics! James is a very well spoken professional and personal person oh and a 49ers fan! A shout out to Stephen Nguala for laughing at my jokes a listening to me rant at times over the phone. Last but not least is CJ in finance, CJ is a warm and caring person, you can tell he enjoys what he is doing and is very accommodating, allowing my wife and I to review all the sales documents in private so my wife and I could understand what we were signing prior to closing the sale. I gave this team a run for there money I'm very outspoken, eccentric at times and borderline crazy! my way or the highway attitude, this team lead by Matt, continued to stay steady to work the deal through even with my outlandish tactics to get a good deal. These guys gave me a very fair deal in the end! thank you from the bottom of our hearts from our family to yours!! Give this dealer and Chevy team a chance to earn your business and they will do you right in the end. More
Bought a 2020 Jeep Gladiator. Left the dealer within 2 miles got a death wobble. Bright back they sent it to an off road specialist. They replaced Track bar and said that is all Left the dealer within 2 miles got a death wobble. Bright back they sent it to an off road specialist. They replaced Track bar and said that is all it needed. Picked up vehicle and noticed popping when I hit bumps. After taking to my mechanic it needs extensive repairs to all front suspension and has a bad wheel bearing! They had of known about all issues and really pushed extended warranty when I purchased. If they did not know then they lied about pre certified! Looking at all the reviews I will not ever purchase another vehicle from them. More
I keep coming back to Edwards Chevrolet because Matt Billions, does an excellent job finding what I am looking for and helping with the process. Billions, does an excellent job finding what I am looking for and helping with the process. More
It was definitely a quick process, however if you don’t check your paperwork they will attempt to get over on you. I had an issue with the warranty miles and price quoted and the 2nd key. They do not answe check your paperwork they will attempt to get over on you. I had an issue with the warranty miles and price quoted and the 2nd key. They do not answer the phone, and you No longer exist to the salesman’s after the sale. I will NEVER buy at this location or another Chevy dealer again! Horrible customer service! More
I purchased a 2018 Honda Accord with 38k miles. I purchased every warranty available for an additional $7k. This included lost key/remote fob, but it's only valid if they provide the initial 2 sets I purchased every warranty available for an additional $7k. This included lost key/remote fob, but it's only valid if they provide the initial 2 sets of keys. They only provided 1 set at the finalization of the purchase. I was told to use the warranty. However, as stated before the warranty only covers once they provide the 2nd key. Also, the tire pressure sensor light was on during tge test drive. I had the vehicle delivered to my home, so they said a tire probably just need a little air and they would take care of it before delivery. It was delivered with this still being an issue. I've checked the tire pressures myself and it's not the tires. It's obviously an issue with the tire pressure sensors. I've spoken in person to a sales manager, finance manager, and service manager with all of them telling me they could take care of, but after 6 weeks, many calls, text messages, and visits to the dealership..... NOTHING! They do everything to get you to buy a vehicle, but DOES NOT STAND BEHIND THEIR WORD. Horrible customer service. I would only recommend this dealership to my enemies. More
DO NOT BUY A CAR HERE! They do not inspect them! Bought a used 2018 tahoe, purchased extended warranty. Less than 3 years and 40k miles the transmission is out and needs $9 They do not inspect them! Bought a used 2018 tahoe, purchased extended warranty. Less than 3 years and 40k miles the transmission is out and needs $9000 of work - they could care less and not doing anything to help out and giving us the run around. They do not i soect used vehicles. There is tons of metal shavings in my transmission, i have perfect driving record and has never been off road. Extended warranty just ran out and they said there is nothing they can do and will not let us speak to a sales manager or GM over the phone, despite several calls and requests to do so. Waited 5 days when we never responded to the “estimate” they sent to an email my husband has never had and didnt bother to call (when he only put his phone number and didnt give them email). More


