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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 27, 2019

Excellent service Were able to validate repairs by another shop were done correctly. Also able to handle 2 recall issues that I was unaware of. They explained the proce More

by Sliceshs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Nov 27, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We're glad everything was completed quickly and to your satisfaction. Thanks again. ~Marty Phillips, General Manager

November 27, 2019

Great Took my truck in and Scott was ready for it and had the paperwork ready. He called when it was done and did what he sayed he would More

by TBALABAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rackstraw
Nov 27, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 27, 2019

Maintenance Always great customer service. Was in and out within an hour for my oil change. Scott always makes sure that every appointment is a success! More

by WHITLEY.KELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 27, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 27, 2019

Outstanding Customer Service I originally had my 2015 Tahoe at Terry Sligh in Oneonta. They had zero respect our customer service and never offered a vehicle for me to drive. Ther More

by dboatright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Coshat Service writer
Nov 29, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 26, 2019

Great service The only place to service your GM vehicle is Birmingham’s Edwards “Chevyman” Chevrolet. Easy in, easy out and always a friendly and dedicated staff. More

by kucobra01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 27, 2019 -

Edwards Chevrolet Downtown responded

Hi, we are so happy to read such a great review about Edwards Chevrolet Downtown! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon. ~Marty Phillips, General Manager

November 26, 2019

Outstanding people to work with I was very pleased with the everyone that helped me. It was a dream come true. Mose Williams, Terrance Wray and Mrs. Underwood took time with me and s More

by TUTCMK.xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Underwood, Terrance Wray, Mose Williams
Nov 27, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Mose, Terrance and Kim, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 26, 2019

Scott is AMAZING Everyone in the service department is always so helpful and friendly! I have been using this dealership for over a decade. I am very pleased. More

by MARSHAE.BLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rackstraw
Nov 27, 2019 -

Edwards Chevrolet Downtown responded

Thanks for being a longtime member of the Edwards Downtown family. Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 26, 2019

Going over and above after a recall Recall work has to be the bane of any auto service shop, but Scott went over and above to make sure I was taken care of fully and promptly as possible More

by DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Mckee
Nov 27, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 25, 2019

Excellent They were able to work me in and get my car back to me the same day. They have been really easy to work with and solve any problems with my car. More

by twilson15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant, Craig Avant
Nov 25, 2019 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! It is great to hear everything was done quickly and to your satisfaction. Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 24, 2019

Edwards Chevrolet/Good People My experience with Edwards-Downtown was a successful and pleasing experience. The sales, insurance, and financial people provided me with the informa More

by TRACYP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Maxwell, John and Kim in finance, Wendell Gover
Nov 24, 2019 -

Edwards Chevrolet Downtown responded

To say thank you is not enough, Tracey! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Edwards Chevrolet again! Sincerely, Marty Phillips, General Manager, 205.716.3323

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