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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

November 22, 2019

Awesome Experience The salesman was awesome. The process was easy and fast. He made my daughter's experience great, this was her first big purchase and it was scary fo More

by SAMANTHAGJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Nov 24, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to share your kind words about your experience at Edwards Chevrolet! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Marty Phillips, General Manager, 205.716.3323

November 21, 2019

Easy Purchase This is the second vehicle I have purchased from Edwards Chevrolet. Encountered no problems in either purchase. Don Lyles did an excellent job explain More

by JERRYKEITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Scott Mckee
Nov 21, 2019 -

Edwards Chevrolet Downtown responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. ~Marty Phillips, General Manager

November 21, 2019

Great service It was easy to call and setup an appointment. Quick drop off the day of. The shuttle was so helpful when I dropped my car off. More

by Gbah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver of the shuttle, Craig Avant
Nov 24, 2019 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Marty Phillips, General Manager, 205.716.3323

November 21, 2019

Scheduled warranty repairs. Requirements for repairs were explained in detail and Service writer made sure that parts were on hand before scheduling repair. Everything handled ve More

by DWATKINS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Nov 24, 2019 -

Edwards Chevrolet Downtown responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Marty Phillips, General Manager, 205.716.3323

November 20, 2019

Great Service Scott McKee is always incredibly kind and trustworthy. He takes the worry out of having car troubles. Thank you for all of your kind help. More

by ALISCIA.GILMORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Scott Mckee
Nov 20, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

November 20, 2019

Better then the first The service was allot better this time and the speed was great the only complaint I had was the hand smudges on the hood and fender with it being a bl More

by TREYSONBURDER1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee
Nov 20, 2019 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

November 20, 2019

Great job! They did a stellar job and it took less time than I expected. They were conversational and happy to help. I’ll be back next time I need it serviced! More

by Lee.auman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee
Nov 20, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! It is great to hear everything was done quickly and to your satisfaction. Thanks again. ~Marty Phillips, General Manager

November 19, 2019

Very Professional Great Experience with Scott..Jud..John and Marty..It’s a pleasure dealing with one of the oldest GM dealerships in America.. I’m a diehard GM believer More

by DEANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson, Marty Phillips, Scott Rackstraw
Nov 19, 2019 -

Edwards Chevrolet Downtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Edwards Chevrolet Downtown! We are happy to have you as part of the Edwards Downtown family. Hope you have a great day and thanks again. ~Marty Phillips, General Manager

November 19, 2019

Thanks yall did an awesome job with helping me to the right Because there was no pressure on me getting a car I always felt like everyone was helping me to make the best decision for me. More

by HOZAYJR16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles
Nov 19, 2019 -

Edwards Chevrolet Downtown responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again. ~Marty Phillips, General Manager

November 19, 2019

Jonathan’s Jonathan did a great job and was very helpful. He is a hard worker and you all should be proud he employed at Edwards. Thanks More

by Mpounds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Nov 19, 2019 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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